Career Navigator SSDP - iCan House

Job Description

Job Description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to:

Job Description

Career Navigator – SSDP

The Social Skills Development Professional works directly with those with various types of developmental abilities, learning challenges, and social emotional learning skills challenges, and must be compassionate and understanding when interacting with participants, their families, the community, and other professionals. The Social Skills Development Professional will write curriculum/courses, facilitate social skills discussions, aid in planning events, and work directly in a facilitation role with these populations, and as such, must have strong experience and an ability to teach, connect, and relate with them.

The Career Navigator – SSDP for the iCan House program ensures that all program activities, such as social groups and events, run smoothly and meet all requirements and regulations. This person ensures that the needs of all members are met through ongoing communication with program participants and their guardians (where applicable), as well as community partners. They are responsible for developing appropriate curriculum based on the needs and goals of the members, creating weekly communications to families, documenting attendance, and other administrative duties.

Key Job Responsibilities

• Oversees participants and compliance in our specialized programs.

  • Ensuring all policies and procedures as outlined for the assigned program are followed.

  • Provides case management activities, outreach, and coordination with other programs.

• Forms and builds relationships with area businesses or organizations, encouraging information sharing and developing new partnerships with businesses or organizations.

• Utilizes and navigates CaseWorthy database to develop career plans for individuals receiving services.

• Completes reports for external and internal stakeholders.

• Maintains a positive network of community ties and a strong working relationship with organizations who refer individuals for services.

• Prepares presentations utilizing Microsoft Office products, facilitating training and presentations internally and externally.

Education

Associate's Degree, with a concentration in special education/education, psychology, social work or a related human services field is required

Essential Skills & Abilities

• At least 1 years of experience in a similar role, required.
• Supervisory experience strongly preferred.
• Prior experience working in nonprofit, education or healthcare preferred
• Prior experience working with children, teens, and adults with special needs
• Prior experience in program planning, coordinating, and managing
• Prior experience in admissions and/or customer service
• Excellent customer service skills.
• Intermediate computer skills required.
• Ability to multi-task.
• Excellent communication skills—both written and verbal.
• Excellent critical thinking and time management skills.
• Must understand other organization’s policies.
• Must be an active listener and have excellent soft skills.
• Excellent organizational skills and understanding of deadlines.
• Understanding of policies and programs.
• Understanding of Goodwill’s brand and brand awareness.
• Working knowledge of MD/DD, and therapeutic methodology

• Must be able to travel up to 25-50%.

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.