Attendant - Guest Services

Job Description

Job Description

Description:

Lion Country Safari is looking for Guest Service Attendants who have a positive attitude, outgoing personality and great attention to detail.

The primary job functions of this position will include: providing a positive first impression to guests as they arrive for their visits, selling tickets and checking different types of admission tickets, responding to guest inquiries over the phone, in person and via email, assisting office staff with administrative duties, and supplementing other departments with tasks related to the guest experience.

DUTIES AND RESPONSIBILITIES

• Maintain a clean, presentable workplace and professional appearance
• Welcome guests to the park with a positive attitude
• Maintain good knowledge of park attractions, animals and special offers
• Sell tickets and annual passes, as well as redeem third-party tickets, complimentary passes, and other forms of admission
• Operate the point-of-sale (POS) system and efficiently use company computers, phones, printers, credit card processors, and other office equipment. 
• Help maintain cleanliness around the park and be an ambassador in all guest areas
• Follow all park policies and procedures, especially regarding safety.

Requirements:

• Must have valid Florida driver’s license
• Ability to work independently without constant supervision and in a team setting
• Familiarity with computers and experience with sales software is preferred
• Maintain a professional appearance and interact positively with all guests
• Ability to lift, carry, move, and organize materials, while performing frequent bending, reaching, and repetitive tasks.
• Must be able to work outside in all types of weather conditions, including heat and rain
• All applicants must be available to work weekends and holidays.
• Reliable transportation

BENEFITS

• Insurance coverage (medical, dental, and life)
• 401(k)
• Paid holidays and paid time off
• EMPLOYEE PERKS
• 40% off lunch at the restaurant
• 30% off all retail shops
• Free tickets to Lion Country Safari
• Free tickets to attractions through Florida and discounts for family members

MISSION STATEMENT

Be a leader in animal care, conservation and education to inspire people through connections with wildlife in a fun, family-friendly environment.

ABOUT LION COUNTRY SAFARI

Lion Country Safari opened in 1967 and was developed with the goal of bringing the African safari experience (then, and now, an expensive and time-consuming trip) to families who would otherwise not be able to experience this type of adventure. The park prides itself on caring for large social groups of animals (including some of the largest herds of zebra, giraffe, and rhino on record in North America) in wide open, natural habitats. The animals roam these multi-acre preserves while guests are confined to their vehicles. The resulting experience is immersive and allows for a very natural environment for guests to see and connect with some of the world's most iconic species. A visit to Lion Country Safari brings people closer to wildlife in this unique setting and supports conservation efforts to save species. Lion Country Safari is accredited by the Association of Zoos and Aquariums, the gold standard in animal care, conservation, and education, and is Palm Beach County’s largest attraction.

DFWP/EOE