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Level 1 Field Technician - Telephony

Kaav Inc.

Company :

  • A global IT Services and Consulting company headquartered in Bloomington, Minnesota with about 2,300 employees.
  • They provide managed cloud, cyber security, enterprises networking, data center, application and software development, security infrastructure, and hosted collaboration solutions.
  • More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences.
  • C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. We hold more than 5,600 technical certifications across thousands of engineers throughout North America and operate three Customer Success Centers.
  • Specialties: Managed Services, Professional Services, Advisory Services, Cloud, Business Applications, Customer Experience, Modern Workplace, Cyber Security, Data Center, Enterprise Networking, Lifecycle Services, and Communication Platform as a Service.
Ascension TIMS Onsite Dispatch Request

Site Address : Milwaukee, WI 53211

Dates : 11/4 thru 11/17, Monday thru Friday AND a cutover weekend of 11/15-11/17

Times : 8am-5pm; with exception of 11/15-11/17 - cut weekend requires multiple shifts

Tier 1 (phone placement, low level) : 7 techs 11/4-11/8; 2 techs 11/11-17

Tier 2 (generic telephony knowledge) : 0

Tier 3 (Avaya specific, can support main frame independently) : 0

Total # of Techs Needed :
  • 7 Tier 1 techs 11/4-11/8
  • 2 Tier 1 techs 11/11-11/17
Tier breakout :
  • 11/4 thru 11/14, 8am-5pm
  • 11/15 thru 11/17, rotating shifts
Are multiple shifts needed? Yes, 11/15 thru 11/17 (cut weekend); will rotate shifts between resources

Overview : Will be placing phones 11/4 thru 11/14; will be logging in phones 11/15 thru 11/17, with some additional placements.

Requirements:
  • 5+ years of Field Technician experience
  • Solid phone placement and telephony knowledge
  • Comfortable taking direction, following defined processes, can act in supervisory role if needed

Required Skills : Field Service,Field Engineering,Telecommunications,Project Management
Additional Skills : TechnicianThis is a high PRIORITY requisition. This is a PROACTIVE requisition
Vacancy posted 5 days ago
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