Receptionist, Part-Time

Responsibilities Greet residents, staff, and visitors in person or over the phone in a polite, friendly manner. Answer all telephone calls promptly and transfer calls appropriately. Take messages for residents or staff when they are not available. Monitor emergency system, direct staff to emergent situations, call emergency personnel as appropriate, and complete resident checks as required. Provide information to visitors and direct them to appropriate staff, ensuring that all visitors/contractors sign in and wear badges according to policy. Keep reception desk and lobby clean and organized after each shift. Facilitate transportation requests to appropriate staff, coordinate and communicate timing of transportation to residents and staff. Place courtesy calls to residents to remind them of transportation trips. Assist residents in signing up for programs and activities and collect payment. Demonstrate use of office equipment to other staff, monitor equipment, report supply needs and issues to Lead Receptionist. Sell postage stamps to residents and staff, receive and sort packages and mail, log packages, and inform residents/staff of pick‑up. Facilitate maintenance requests, input requests into system, and communicate urgent or emergent situations to appropriate staff. Complete monthly charge sheets in accordance with procedure. Support other departments in clerical duties as assigned by the Administrative Services Coordinator. Support the Lead Receptionist in clerical duties and maintenance of the reception area. Balance cash register/drawer, including cash receipts and checks that have been cashed for individuals at the desk. Qualifications High school diploma or equivalent. At least one year of secretarial training or clerical experience. Highly organized, detail oriented with excellent interpersonal and communication skills, verbal and written, in English. Pleasant personality and telephone voice. Ability to remain calm in an emergency situation. Complete confidentiality when circulating general information. Knowledge of computers, including Microsoft Office Suite. Interest in and desire to work with older adults. Compensation Pay Range: $15.28 - $19.83 per hour. Benefits Medical, dental and vision insurance. Employer‑paid group term life and disability. Paid Time Off (PTO) & six paid holidays. 403(b) plan with a 3% employer match. Fitness center use at most facilities. Various voluntary benefits: Life, AD&D, tuition assistance and scholarships, employee assistance program, legal services, home/auto insurance, discount purchasing program, pet insurance. Equal Employment Opportunity Statement Covenant Living & CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. #J-18808-Ljbffr