Home Care Staffing Coordinator

Job Description

Job Description

Do you enjoy working with people? Do you have the power of persuasion? HomeWell Care Services is one of the fastest-growing homecare companies in Lake County & The Villages and we are looking for talented, ambitious individuals to add to our team. Our mission is to provide A Different Experience to both our customers and our employees.

The Staffing Coordinator is responsible for the staffing of all client service hours. This position ensures that shifts are staffed with qualified caregivers whose skill and availability match client needs and that new assignments and/or scheduling changes are properly communicated with caregivers and clients. In addition, the Scheduling Coordinator functions as the Caregiver of the Caregivers, serving as the agency liaison with caregivers to foster engagement and promote employee retention. This role makes a significant impact on our daily operations and the ability to provide the best care to clients. If you are highly detail-oriented and an expert at managing multiple priorities meet up and see if theres some chemistry there!

RESPONSIBILITIES

• Coordinate the use of our staff to ensure consistent quality of care for all clients.
• Use a web-based scheduling application as the basis for all schedules
• Create and maintain schedules for all employees
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a hot list of all staff that can be placed immediately or used as a backup for all call off situations
• Fill open shifts and secure coverage for call-offs or changes in clients needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
• Participates in determining hiring needs, as well as interviewing, hiring, and training new staff

Minimum Qualifications:

• 2 years experience scheduling in Private duty home Care preferred
• ClearCare knowledge is a plus
• Must be a good person and someone we want to hang out with (seriously).
• Must possess excellent written and verbal communication skills, and telephone etiquette, and be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation.
• Able to exercise initiative, problem solve and apply sound judgment.
• Able to work under pressure and manage multiple demands simultaneously.
• Must possess exceptional organizational skills and follow-through and be comfortable utilizing various technologies and computer programs.

HHA License # 299994499.