Patient Family Liaison - PFL - Heart and Vascular Outpatient - PT Days

Procedural Liaison

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Facility: Heart Hospital

Location: Sioux Falls, SD

Shift: 8 Hours - Day Shifts

Job Schedule: Part time

Weekly Hours: 24.00

Salary Range: $15.00 - $23.00

Shifts are as following: Monday - Friday Three 8 hour days 6:00am - 2:30pm NO weekends or holidays.

Job Summary

Responsible for serving as the main point of contact for patients and families navigating through the pre-admission to post discharge phase in the surgical and procedural areas at Sanford Health. Functions as a resource and professional liaison with internal departments and external agencies to promote the primary goal of optimal care to the procedural and surgical patient. Serves as in information relay between staff and families regarding start and end times, arranges consult with physicians, and helps families navigate through the building as indicated. Must be able to work with growth and development needs of unique client populations. Must demonstrate independence, assertiveness and critical thinking when working with patients and co-workers. The procedural liaison has the ability to document clearly, the ability to solve problems and is self motivated. Works independently with self direction. Must be able to establish priorities, have strong flexibility and organizational skills.

Qualifications

High school diploma or its equivalent. Previous experience in a healthcare setting is preferred, but on-the-job training will be provided. Knowledge of medical terminology is preferred. Basic Life Support (BLS) certification within six weeks of employment and re-certification as necessary is required.

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.