SERVICE TECHNICIAN

Service Technician

Atlas Machine & Supply, Inc. is seeking a Service Technician for our Akron, Ohio location. This role involves providing a diverse set of support skills, including the inspection, testing, adjustment, and repair of mechanical and electrical components in air compressors and pump systems used in commercial and industrial environments.

Company Culture and Values

Here at Atlas, we believe that every individual should take full ownership and show respect to all employees, regardless of department or reporting structure. This core value is something we uphold every day. Below are the key principles we stand by.

• Cover and Move (Teamwork and Support): We seek candidates who thrive in a collaborative environment, supporting their team to achieve shared goals and overcome challenges together.
• Simple (Clarity and Communication): Candidates should value clear, straightforward communication, ensuring everyone understands their role to maintain efficiency and avoid confusion.
• Prioritize and Execute (Efficiency and Focus): We look for individuals who can prioritize tasks effectively, focusing on the most critical issues to make the best use of time and resources.
• Decentralized Command (Empowerment and Trust): Ideal candidates take ownership of their responsibilities, make informed decisions independently, and align their efforts with the company's mission while fostering innovation and accountability.

ESSENTIAL RESPONSIBILITIES:

• Communicates with customers to understand system issues, discuss malfunctions, and provide follow-up recommendations.
• Inspects equipment by visually examining, listening, and using diagnostic methods to identify problems.
• Dismantles units to access and assess internal components.
• Inspects, measures, and evaluates parts for wear, misalignment, or damage.
• Repairs equipment by removing and replacing defective parts, realigning couplings or shafts, and fabricating or modifying components using tools such as a drill press or grinder.
• Measures, cuts, threads, and install piping as needed for system functionality.
• Tests repaired equipment by starting and adjusting controls per manufacturer's specifications and verifies proper operation with the customer.
• Drives and maintains a take-home service van, ensuring it is serviced regularly and kept in good working condition.
• Follow all company policies, procedures, and safety guidelines.
• Performs other related duties as assigned.

REQUIREMENTS:

• HS Diploma or equivalent
• Mechanical aptitude is required
• Minimum of 3 years related experience preferred.
• Additional transferable skills to be considered include automotive/diesel mechanics, industrial maintenance, industrial HVAC/plumbing, electrical, heavy equipment mechanics, millwrights, mechanical installations/services.
• Must possess excellent verbal, written and interpersonal skills
• Flexibility in work schedule is required
• Superior analytical and problem-solving skills
• Must be able to work with minimal supervision
• Above average computer skills to include working knowledge of Office, Word, Excel and other web-based apps
• Ability to lift a minimum of 70 lbs.
• Bending, stooping, twisting, and standing for long periods of time will be required
• Position is subject to various climate conditions
• Basic electrical knowledge

BENEFITS:

• 401(k) Retirement plan
• 401(k) Company Matching
• Health, Dental and Vision insurance
• Company paid life Insurance, short/long term disability insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Parental leave
• 9 paid holidays

It is Atlas' Policy to employ qualified people to perform the many tasks necessary in operating our Company. An integral part of this Policy is to provide equal employment opportunity for all persons regarding recruiting, hiring, benefits, compensation, training, promotions, terminations of employment, and company sponsored social and recreational activities without discrimination because of race, color, religion, sex, national origin, age, physical or mental disability, or veteran status.

It is also the Policy of Atlas to maintain a work environment that is free of harassment of any kind. Our company does not and will not tolerate any employee unlawfully harassing another employee, for example, by addressing or referring to another employee in racially, religiously, or sexually derogatory terms.