Unit Manager

Unit ManagerDivision/Department: Court Operations/Detention Services Salary: $71,073.60 Reports To: Deputy Director of Facility Operations Date Posted: 8/31/26 Last Revised: 7/10/26Job SummaryThis position is part of a management team. Each team member is directly responsible for the overall management, supervision and evaluation of Detention Center residents and staff. Position responsibilities encompass 24-hour operations, 7 days per week in order to ensure the safe, secure, and humane operation of the Cuyahoga County Court of Common Pleas Juvenile Division Detention Center.Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.This position is part of a management team. Each team member is directly responsible for the overall management, supervision and evaluation of Detention Center residents and staff. Position responsibilities encompass 24-hour operations, 7 days per week in order to ensure the safe, secure, and humane operation of the Cuyahoga County Court of Common Pleas Juvenile Division Detention Center.Supervises, guides, and/or instructs the work assignments of subordinate detention staff in assigned unit or program.Maintains order, custody and security of residents in the Detention Center.Completes administrative paperwork, prepares and maintains records, logs, forms, and reports. Ensures staff compliance with the electronic timekeeping system.Develops work and security procedures. Enforces rules, regulations, and state laws necessary for control and management of residents and the maintenance of public safety.Handles resident population by ensuring staff complete proper searches, follow post orders, monitor living units, detection of contraband.Inspects, inventories, and maintains physical control of logs, keys, tools and related equipment. Maintains knowledge of, complies with, and enforces all institutional policies, rules, procedures, and regulations.Maintains order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws. May conduct hearings of disciplinary infractions. Observes conduct and behavior of residents to prevent disturbances and escapes. Ensures compliance to the behavior management system, core correctional practices, and applicable procedures.Provides support in training, selecting, and orienting subordinate correctional security staff. Reads and reviews resident information to identify issues that require special attention. Responds to emergencies.daily briefings and debriefings with detention staff to ensure effective communication is maintained. Completes documentation on performance of staff in accordance with expectations of Deputy Director of Security to ensure officers are accountable with performance expectations.Works as Manager on Duty and provides on-call services as the schedule requires.Provides timely and accurate Unit staffing schedules to ensure that issues of coverage and cost effectiveness are properly addressed. Schedules and conducts monthly meetings with Unit staff, utilizing a written agenda, in order to provide Unit staff with important information and to review/select schedules.Manages assigned Unit staff performance; provides praise, initiates investigations and attends disciplinary conferences as needed. Provides timely and appropriate performance evaluations.Performs other duties as assigned.Supervisory ResponsibilitiesHas supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status, and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in Kronos for assigned staff.Equipment OperatedDetention security equipment such as computers, cameras, telephones, radios, and handcuffs.Confidential DataAll court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.Working ConditionsWhile performing duties of this job, the employee frequently walks and stands. With assistance, the employee must be able to physically restrain, chase, and contain juveniles for their protection, protection of others, and/or self-protection. The employee must have the capacity to work in closed environment and work with juvenile offenders, some of whom may be dangerous. While supervising juvenile offenders, they may interact with others, such as family members and friends of the juvenile offender, who may be upset or difficult to work with. Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls, and inquiries. Must be available to work all shifts as needed.Usual Physical DemandsWhile performing duties of this job, the employee frequently sits, walks, and stands.Must pass a physical fitness/agility test and be able to demonstrate the following:1. Ability to push and pull objects, pick up objects, and bend repeatedly in order to move desks, beds, and other furniture to conduct security checks and search residents.2. Ability to step up on elevated surfaces to conduct room searches.3. Ability to reach, bend, and stoop to perform security checks and other tasks.4. Ability to walk extended periods throughout the facility.5. Ability to stand for extended periods.6. Ability to physically restrain residents under adverse conditions, including ability to enforce rules, regulations, and directives with non-compliant residents that may physically resist.7. Ability to respond to emergency situations according to Detention Center policies, procedures, and protocols.8. Ability to utilize restraint equipment appropriately.9. Ability to effectively communicate verbal commands and directives through the intercom/radio transmission monitoring system.10. Ability to lift and carry containers of items weighing up to 45 lbs.11. Must be available on-site and on-call to meet departmental needs.12. Must demonstrate competency in implementing defensive tactics and satisfactorily complete all of the requirements in training of defensive tactics, including passing the recertification.New employees are required to pass Defensive Tactics Training by the end of the introductory period.Must perform tasks, duties, and job responsibilities without restrictions and/or limitations.Knowledge, Qualifications, Skills, and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Strong interpersonal skills required to communicate effectively with Detention Center staff, residents, Court and Detention Administration and the public. Excellent verbal and written communication skills; ability to maintain professionalism when dealing with others and maintain constructive working relationships; ability to maintain professional boundaries with youth and staff as policy and training dictate. Ability to maintain a working knowledge of the collective bargaining agreement. Demonstrates flexible and effective time management and ability to prioritize workload; ability to resolve emergency situations; ability to work independently; detail-oriented; demonstrable leadership skills; ability to utilize technology.Education and/or ExperienceRequires a Bachelor's Degree in Social or Behavioral Sciences, Criminal Justice, or other related field, OR the equivalent amount of related education and/or experience [One (1) year of college equals two (2) years of experience].ANDAny of the following types of work experience for a total of three (3) years:Work experience in a Juvenile Justice setting directly interacting with juvenilesWork experience in a youth residential facility, such as a group home setting, directly interacting with juvenilesWork experience in corrections (Juvenile and/or Adult), directly interacting with offendersWork experience in security in a school setting, directly interacting with juvenilesWork experience in law enforcement where duties included responsibility for directing, training, supervising, and/or evaluating other officersService in the armed forces where duties included responsibility for directing, training, supervising and/or, evaluating other soldiersPrefer candidates who have worked a minimum of one year in a staff supervisory position in a residential or secure youth facility.Internal candidates only: Completion of the Line to Leadership Certificate Program at Cuyahoga Community College meets the education requirement of this position.Licensure or Certification RequirementsMust possess a valid driver's license and continuously maintain automobile insurance in compliance with