Lead

Job Description

Job Description

Description:

Gosincro, also known as Sincro, is a part of the Easyship Group portfolio of companies, and our shipping platform connects sellers and marketplaces to buyers around the world shipping over 30 million parcels from 30+ origin countries to almost 200 destination countries in 2023. We are a diverse group, consisting of more than 20 nationalities based across our London, Chicago, Los Angeles, Toronto, Singapore, and Hong Kong offices. Sincro is a part of a global network of facilities specializing in ecommerce and the logistics market.

Job Summary:

Gosincro is a 3rd-party logistics provider, offering parcel fulfillment and sortation solutions around the world. Our clients are eCommerce marketplaces that utilize our technology, operations, and courier resources to deliver orders to their customers globally. We’re looking for a candidate who loves working in a busy logistics environment and has a strong focus on process, quality and compliance. As a Lead working for a company that offers an all-in-one shipping platform. Our Lead will play a key role in delivering a seamless operation of scanning, weighing and shipping packages for our customers. Quality inspection is a key task in this role. Employees will be on their feet for the duration of their shift and will be lifting up to 50 pounds independently. Our Lead will require 1-5 years of related warehouse experience and 1-5 years of leadership experience in a related role. We will train employees on all job duties to get the job done in a thorough and time efficient manner. Our pay rate reflects a competitive wage based on experience that scales with production and efficiency.

• This position requires a great level of attention to detail.
• Assist the Warehouse Manager with the daily leadership of the Warehouse floor and staff.
• Assist the Warehouse Floor Supervisor with day to day leadership of shifts.
• Be the resident expert of all things warehouse-related.
• Assist the Warehouse Manager in planning, overseeing and participating in the warehouse operations, assure stock and warehouse facility is maintained in a safe, clean and orderly condition.
• Assist in overseeing oversized or small packages which are unable to go on the conveyor.
• Assist with overseeing manual processing of packages.
• Assist with overseeing the outbound docs and loading trucks for outbound orders.
• Assist in overseeing the quality of inspection of all parcels in and out of the warehouse.
• Receive, identify, mark and place product and materials sent to the warehouse according to established procedures.
• Prepare packages for shipping according to established procedures.
• Assist with providing necessary security within the warehouse.
• Communicate with various business relationship personnel, vendors and others to provide and receive information, resolve questions and issues, and coordinate activities.
• Maintain a variety of records, files and reports.
• Maintains work areas and warehouse equipment in a neat, clean, orderly, and safe manner.
• Lead the replenishment process of inventory and order supplies as necessary.
• Operate warehouse equipment and vehicles and utilize a variety of technology resources (ie- laptop, X-ray, software, scales, measuring tools, etc) as required; arrange for the maintenance and repair of warehouse equipment as needed.
• Train, provide work direction and coordinate the schedules and activities of assigned personnel; assist in training workers in operations of inspecting, fulfilling and shipping products.
• Record and manage all impaired, rejected or damaged merchandise items.
• Operate adequate merchandise management tools (ie- pallet jack, pallet stacker, forklift) (DOQ).
• Meet and exceed productivity and quality goals and standards.
• Ability to lift, move and transport weight up to 50 pounds.
• Perform other duties as assigned.

Additional Requirements:

• Bilingual English/Spanish required
• You must be 18 years of age or older
• 1-5 Years of related warehouse experience
• 1-5 Years of leadership experience in related role
• Adhere to safety standards
• Ability to understand and follow general and/or written instructions.
• Ability to work efficiently
• Ability to work in a fast paced environment
• Detail Oriented
• Ability to communicate effectively
• Ability to multitask
• High School Diploma or GED required

Experience:

• Experience working with Continuous Improvement & Operational excellence methodologies (Six Sigma or similar)
• Internal auditor qualification (not essential)
• Knowledge of warehouse management systems (WMS) and other automation technologies used in fulfillment operations
• Strong interpersonal skills
• Knowledge of cross border shipping / export
• Knowledge of Dangerous Goods handling and identification

Additional Requirements:

• Experience working with Continuous Improvement & Operational excellence methodologies (Six Sigma or similar)
• Internal auditor qualification (not essential)
• Knowledge of warehouse management systems (WMS) and other automation technologies used in fulfillment operations
• Strong interpersonal skills
• Knowledge of cross border shipping / export
• Knowledge of Dangerous Goods handling and identification

Physical Demands and Work Environment:  

Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The duties of this job are performed in both an office environment and a light industrial environment, thereby experiencing some minor to moderate level of noise due to office equipment and industrial equipment.