Learning Systems Administrator

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 14055 Riveredge Dr City: Tampa State: Florida Postal Code: 33637 Job Description: Collaborates with Learning System team, and stakeholders to maintain and refine the Learning System. Serves as liaison to Learning System stakeholders for service improvements and changes. Provides operational support, development, troubleshooting, and testing use‑cases to leverage platform capabilities for customer needs. Facilitates Learning System Administrator training at various levels as determined by the corporate Learning Systems team. Maintains workflow system to triage incoming service requests. Responds to shared inbox and ServiceNow ticketing system for troubleshooting and customer support within service standards. Develops and trains support educational materials on the Learning System for the Division. Assists in leveraging Learning System capabilities to develop and support educational activities. Arranges and participates in meetings and project team activities. Consults with Learning Systems Administrators, Educators, and leaders to meet training requirements. Manages communication with stakeholders to ensure alignment with organizational goals. Demonstrates expertise in course proofing and testing. Other duties as assigned. Knowledge, Skills, and Abilities: Working knowledge of principles of Learning Management Systems (LMS). [Required] Ability to integrate the organizational educational needs into an LMS using industry and evidence-based best practices. [Required] Effective computer skills, particularly Microsoft Office Outlook, Word, Excel, PowerPoint, Publisher, OneNote, Snagit, and Visio. [Required] Demonstrated project management, collaboration, and customer relation skills. [Required] Ability to work in a matrix-management environment to achieve organizational goals. [Required] Effective oral and written communication skills with the ability to translate complex concepts and ideas in understandable terms to all levels of internal staff (customers). [Required] Ability to use tools provided to generate custom reports based on specified business requirements. [Required] Solid leadership skills, initiative, and self-direction. [Required] Knowledge of adult learning principles and education administration processes. [Preferred] Basic understanding of HTML and SharePoint. [Preferred] Familiarity with networking, IT, and computer hardware terminology. [Preferred] Knowledge of Project Management practices and software (MS Project, or other PM tools). [Preferred] Demonstrated LMS administration experience, preferably in Saba LMS environments. [Preferred] Education: Bachelor's [Required] Master's [Preferred] Field of Study: Instructional Technology, Education, Business or applicable discipline Work Experience: 2+ experience in learning systems software or similar technology administration. [Required] Demonstrated learning systems administration experience. [Preferred] Experience with Lean Six Sigma, or other process improvement methodologies. [Preferred] Experience with Shared Content Object Reference Model (SCORM) conformant instructional objects. [Preferred] Experience with Tin Can (xAPI), and cmi5 standards in learning systems. [Preferred] Experience working in healthcare system instructional technology or learning environment. [Preferred] Additional Information: N/A Licenses and Certifications: Project Management Professional (PMP) [Preferred] Program Management Professional (PgMP) [Preferred] Physical Requirements: Physical Requirements - Pay Range: $54,230.45 - $100,875.88 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. #J-18808-Ljbffr AdventHealth