Collections Specialist

Job Description Position Summary: The Collections Specialist will be an integral part of the Accounting team focusing on the collection of receivables for Avendra FF&E Services, US and Canada Divisions. This position will directly support the efforts to improve cash flow and increased cash collections. This position follows a hybrid work schedule and requires candidates to be located within commuting distance of our Rockville, MD office. Position Reports to Accounts Receivable Supervisor for Avendra FF&E Services Job Responsibilities Primary Responsibilities Improve cash flow by increasing collection efforts Proactively identify problematic accounts to senior management Analyze, document and report customer issues to Avendra FF&E Services sales Reconcile customer accounts to apply cash and assist with resolving billing discrepancies Prepare collection letters to customers, as requested Process daily cash receipts for checks, ACH and wires Prepare journal entries as needed Manage refund process by identifying and assigning refunds on a monthly basis Reconcile specified general ledger accounts on a monthly and quarterly basis Prepare A/R reports for monthly financial package for review Manage the Creditsafe matching process by identifying and assigning accounts on a quarterly basis Secondary Responsibilities Conduct month and year-end closing procedures to ensure the accuracy of Avendra Replenishment Assist with developing and generating reports to monitor Replenishment receivables Identify and participate in process improvements to improve and streamline Replenishment accounting functions Serve as backup to Accounting Administrator and Accounts Receivable Manager when needed Serve as backup with processing Credit Card transactions when needed Assist with other Avendra International collection activities when needed Primary Competencies Quality & Continuous Improvement Results Orientation Relationship Building Effective Written and Oral CommunicationsTaking Initiative Business Conduct Other Duties. Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment. This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed. Qualifications Proficiency in Accounting software, Excel and Word Well-organized, able to effectively manage multiple priorities Excellent interpersonal, written and oral communication skills with an ability to build relationships with all levels of management, field operations, and corporate business partners Ability to take the initiative, to think out-of-the box to resolve issues and identify opportunities Experience in collecting receivables preferred Experience in performing account or customer reconciliations preferred Years of Relevant Experience: 1-2 years of experience Education Requirements: BS/BA in relevant field required Benefits COMPENSATION: The salary range for this position is $45,000-$63,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter. #J-18808-Ljbffr