Sr. Account Manager (US)

Key Responsibilities Be a consultative partner to top and strategic accounts to understand needs and present Netflix solutions. Provide clients with excellent customer service by making it seamless for them to activate campaigns on Netflix. Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc. Host weekly pipeline and pacing meetings with Client Partners to align on upcoming launches and active campaign performance. Host campaign kick‑off meetings and partner with clients on gathering campaign launch assets. Oversee delivery performance of ad campaigns and partner with clients on necessary optimization and upsell tactics. Work closely with Ads Operations for flawless order implementation and technical troubleshooting. Provide clients with data‑driven insights on campaign and measurement performance, including post‑campaign wrap reports. Navigate campaign escalations and contribute to long‑term solutions to prevent similar issues. Partner with cross‑functional teams on the production of custom creative assets. Maintain an in‑depth understanding of ad products, sponsorship offerings, targeting capabilities and ad policies. Lead and maintain training materials for the AM organization, build templates, and train new AMs in partnership with Sales Enablement. Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness. Serve as an SME for the vertical or agency hold‑co. Contribute to monthly billing and invoicing with clients and finance. Qualifications 5+ years of experience in Account Management and/or Sales Planning in the digital media industry, focusing on video advertising. Excellent client service and relationship management skills that build trust and loyalty. Operational excellence through process rigor, proactive problem‑solving, and strong cross‑functional coordination. Audience‑driven and solutions‑based media planning experience with the ability to translate client business goals into effective campaigns. Experience managing deals across multiple deal types including DIO, Programmatic Guaranteed, PMP, and Live; programmatic experience is a must. Data fluency and the ability to translate insights into data‑driven storytelling to guide smarter client investment decisions. Proven project management skills with the ability to multitask and manage requests from various stakeholders. Familiarity with advertising research and verification vendors such as Nielsen, iSpot, Integral Ad Science, DoubleVerify, Kantar, etc. Excellent verbal and written communication skills. Compensation & Benefits The overall market range for roles in this area is typically $150,000.00 – $210,000.00. A portion of this compensation is variable. Netflix provides comprehensive benefits, including health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family‑forming benefits, and life and serious injury benefits. We also offer paid leave of absence programs and flexible time off for full‑time employees. EEO & Inclusion Statement Netflix is an equal‑opportunity employer and celebrates diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. #J-18808-Ljbffr