Part time Teller

Position Overview As a Part-time Teller within PNC's Retail Banking organization, you will be based in Crystal Lake, IL at the Crystal Lake Branch. Bilingual Spanish Preferred. Job ID: R224484 Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customers' problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Qualifications Work Experience: Roles at this level typically do not require a university or college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Education: No degree required. Certifications: No required certifications. Licenses: No required licenses. Language: Bilingual Spanish Preferred. Pay Transparency Base Salary: $15.87 - $26.44 per hour. Salaries may vary based on geographic location, market data and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits for part-time employees, including medical/prescription drug coverage (with a Health Savings Account), dental and vision options, employee life insurance, 401(k) with match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off includes parental leave, up to 11 paid holidays each year, 7 occasional absence days each year (unless otherwise required by law). Part-time employees accrue vacation time based on hours worked, to be used after 90 days of service. Disability Accommodations If an accommodation is required to participate in the application process, please contact us at View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday" for assistance. All information provided will be kept confidential and used only to the extent required to provide necessary accommodations. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and the SAFE Act and/or FINRA, which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr