Social Media Project Manager - Associate

Job Description

We are seeking an Associate to support the integrated Social Operations and Creative Studio capability within Employee Value Proposition & Attraction.

As a Social Media Project Manager - Associate within our Employee Value Proposition and Attraction team, you will contribute to social channel execution, listening, performance optimization, content coordination, asset governance, and Employee Value Proposition & Attraction alignment. This role operates within a data-driven, insight-led model to support effective delivery and continuous improvement.

Job Responsibilities:

• Support social channel execution including publishing, scheduling, and campaign coordination
• Assist in community moderation aligned to brand and risk guidelines
• Track and analyze social performance metrics and prepare reporting dashboards
• Support AI-enabled social listening and identify trends and insights
• Coordinate content development including briefs, timelines, and approvals
• Collaborate with our partners in Marketing and Communications
• Ensure alignment to EVP pillars, personas, and messaging frameworks
• Maintain EVP content playbook, proof-point library and asset repository
• Support end-to-end campaign delivery and cross-team handoffs
• Identify opportunities for optimization and support testing initiatives

• Prepare stakeholder updates and track actions and deliverables

   

 

Required Qualifications, Capabilities and Skills: 

• 3 years of experience in social media, content, marketing, or communications
• Strong analytical and problem-solving capability
• Strong organizational and coordination skills
• Attention to detail and commitment to quality
• Effective communication skills
• Proficiency in Microsoft Office tools

 

Preferred Qualifications, Capabilities and Skills

• Bachelor’s degree in marketing or communications is preferred 
• Experience supporting campaigns or content production
• Familiarity employer branding
• Exposure to analytics or social listening tools

 

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.