Field Support Technician
Insight Global
Job Description
Job Description
Duration: Approx. 4-8 business days of work
Schedule: 7:00 AM to 4:00 PM
Must-Haves
- Hands-on experience installing or deploying IT hardware such as IP phones, desktops, monitors, or workstations.
- Experience working with VoIP/IP phones, telecom equipment, or business phone systems.
- Basic troubleshooting skills for connectivity, power, registration, and device reset issues.
- Basic understanding of network connectivity and connecting endpoint devices to an existing network.
- Comfortable unboxing, installing, moving, connecting, and validating equipment.
- Comfortable providing basic end-user support.
- Able to work onsite and perform repetitive, hands-on equipment installations throughout the day.
- Able to wear required steel-toe/safety shoes and safety glasses.
- Able to commit to the full project and 7:00 AM to 4:00 PM schedule.
What they’ll be doing
Supporting a large RingCentral VoIP migration involving 300-400+ physical phones and approximately 100 softphones . Technicians will physically deploy phones, move equipment between locations, connect devices, validate functionality, perform basic troubleshooting, and assist end users.
Vacancy posted 1 day ago
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