Crew Member

Job Description

Job Description

Position Overview:

The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the Restaurant General Manager, Shift Leader, and Production Leaders. This position has direct interactions with Guests and members of the field operations team. 

Summary of Essential Duties and Responsibilities:

• Greets guests with a smile while receiving orders and processing payments 

• Prepares and packages food and drink products 

• Responsible for always maintaining the cleanliness of the restaurant including dining room, kitchen, restroom & exterior

• Maintains health and safety standards in work areas

• Unloads and stocks inventory items as needed

• Prompt and regular attendance on assigned shifts

• Follows Burger King uniform and grooming standards and policies

Qualifications and Skills:

• Must be at least sixteen (16) years of age

• Comfortable working in a fast-paced environment

• Ability to interact in a positive and professional and professional manner with guests and coworkers 

• Willingness to learn all areas of restaurant operations & work multiple stations

• 1-2 years of previous quick service restaurant experience 

• Demonstrated understanding of guest service principles

• Available to work evenings, weekends and holidays

Traditional Physical Requirements:

• Occasionally lift, move, carry and stack cartons up to 50 pounds from various heights to/from shelves

• Stand and walk for long period of time (duration of shift) 

• Occasionally climb on stools or ladders and reach for items located on shelves

• Frequently squat or stoop to reach items on low shelves or off the floor

• Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment 

• Requires frequent motions of bending, wiping, sweeping and mopping 

• Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant 

Benefits may include:

• Career advancement opportunities

• Medical, Dental, Vision, Life, Accident Insurance for full-time employees (Affordable Care Act)

• Sick Leaves