Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Helpdesk Supervisor & Service Delivery Lead

City of Independence

The City of Independence seeks an Information Technology Supervisor – Helpdesk to lead the in-house support team and contracted helpdesk services, ensuring timely, consistent assistance across departments. This hands-on leadership role combines staff management, service delivery, and direct technical troubleshooting, overseeing incidents, service requests, phone and remote support, and performance metrics. The ideal candidate has a bachelor’s degree in IT or related field and at least five years #J-18808-Ljbffr City of Independence

Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the IT Helpdesk Supervisor & Service Delivery Lead in Independence, MO vacancy
  • Husch Blackwell LLP is seeking a Specialist - Client Delivery in our Kansas City, MO office. This on-site role serves as the primary operations...  ...tasks to reduce attorney project-management burden and improve service delivery. During training you will work onsite five days per... 
    Suggested
    Work at office

    Husch Blackwell LLP

    Kansas City, MO
    1 day ago
  •  ...innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical...  ...This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a...  ...American CFS program, driving consistent delivery, profitable growth, and technical... 
    Suggested
    For contractors
    Work experience placement

    HDR

    Kansas City, MO
    1 day ago
  • $99k - $232k

     ...OpportunityAs a Cloud Infrastructure and Operations Delivery Manager you will oversee client-facing...  ...Advisory practice, focusing on Amazon Web Services delivery, platform support, and network architecture. As a Manager you will lead teams, coach junior professionals, and... 
    Suggested
    Full time
    H1b

    PwC

    Kansas City, MO
    3 days ago
  •  ...community, but around the world. We believe construction services are more than project delivery, they’re about safeguarding quality, safety, and trust...  ...infrastructure. This isn’t just a job, it’s a chance to lead in the field, uphold the highest standards, and leave a... 
    Suggested
    Work at office

    HDR

    Kansas City, MO
    5 days ago
  • Vander Haag's, Inc. seeks a full-time Service Advisor/Assistant at our Kansas City, MO location to lead the service team and coordinate daily operations with the...  ...and customers to ensure timely, accurate service delivery and smooth workflow. #J-18808-Ljbffr Vander Haag... 
    Suggested
    Full time

    Vander Haag's Inc.

    Kansas City, MO
    2 days ago
  • $179.3k - $200.4k

     ...in a collaborative environment? As an experienced RCM Senior Delivery Lead, you will have the ability to share new ideas and collaborate...  ...tailored specifically for long-term, onsite and/or remote client service delivery.Recruiting for this role ends on 12/20/2026Work you'... 
    Local area
    Remote work
    Visa sponsorship

    Deloitte

    Kansas City, MO
    4 days ago
  •  ...Health Services CoordinatorThe Health Services Coordinator supports the Director of Health Services in overseeing the delivery of safe, effective, and high-quality student health services across the district. The Coordinator plans and coordinates the clinical aspects of... 
    Summer work

    ParkHill School District

    Kansas City, MO
    4 days ago
  •  ...innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical...  ...This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a...  ...of excellence.In the role of Digital Delivery Lead, we'll count on you to:Provide direction... 
    Work at office

    HDR

    Kansas City, MO
    3 days ago
  •  ...Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult...  ...Leadership: Demonstrated experience successfully leading cross-functional teams in project or product... 
    Immediate start

    Oracle

    Kansas City, KS
    3 days ago
  • $30.24 - $41.68 per hour

     ...for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...  ...countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon...  ...IT client, server, and network service delivery experience- 2+ years of networking (such... 
    Hourly pay
    Casual work
    Local area
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Amazon

    Kansas City, MO
    4 days ago
  • Job Summary The Service Desk Supervisor is a working leader responsible for the...  ...Experience working within structured IT service management...  ...required. Demonstrated ability to lead, coach, and hold team...  ...bottlenecks that impact service delivery speed and quality.... 

    Henderson Engineers

    Kansas City, MO
    12 hours ago
  • iSuite L.L.C. is seeking a Service Desk Manager to lead the IT help desk at our Granite City, IL headquarters. The ideal candidate has 5+ years in IT...  ..., and Modern Workplace teams to align service delivery with ITIL and CIS controls, manage budgets, report KPIs,... 
    Work at office

    iSuite

    Kansas City, MO
    12 hours ago
  • $62.6k - $132.4k

     ...Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult...  ...for all. Discover your potential at a company leading the way in AI and cloud solutions that impact... 
    Temporary work
    Immediate start
    Flexible hours

    Oracle

    Kansas City, MO
    4 days ago
  • The Information Technology Supervisor - Helpdesk oversees the City’s inhouse technical...  ...and contracted helpdesk services. This hands-on leadership...  ...staff management, service delivery, and direct technical troubleshooting...  ..., and improve workflows. Lead servicequality and... 
    Contract work
    Work at office
    Remote work
    Weekend work
    Afternoon shift

    City of Independence

    Independence, MO
    12 hours ago
  • $22 - $27 per hour

    Job Title: Service Coordinator / Operations Support LeadJob Description...  .../ Operations Support Lead oversees the full lifecycle of...  ...orders and coordinated service delivery. Ensure compliance with all...  ...Coordinate with construction supervisors to maintain project timelines... 
    Contract work
    Temporary work
    For contractors
    Work at office

    Talentify

    Kansas City, MO
    5 days ago
  • $25 - $35 per hour

     ...right in at U.S. Engineering Service. We deliver award-winning mechanical...  ...to ensure timely service delivery and accurate documentation....  ...requested by Technicians or Supervisors. Verify labor hours, track expenses...  ...paid time off. An industry-leading benefits package, including... 
    Full time
    Contract work
    Work at office
    Work visa
    Shift work
    Night shift

    U.S.-Engineering-

    Kansas City, MO
    3 days ago
  •  ...Healthcare, a Compass Group company, seeks a Floating Patient Services Coordinator to oversee the patient services department and ensure...  ...a patient-centered culture and collaborating with hospital leadership to improve service delivery. #J-18808-Ljbffr Compass Group USA

    Compass Group USA

    Kansas City, MO
    5 days ago
  • MFA Oil is seeking an Assistant Store Manager in Independence, MO, to supervise operations and customer service at Big O Tires. The role involves building relationships with customers, training staff, and ensuring the successful execution of sales goals. Candidates should... 
    Weekend work

    MFA Oil

    Independence, MO
    2 days ago
  •  ..., lives for the hustle, and is hungry to prove themselves. As a Service Manager, you won’t just be taking appointments—you’ll be the driving...  ..., and shop success. This is more than a job—it’s your chance to lead, grow, and win with a nationally respected brand that values... 

    Midas - Legacy Golden Touch

    Independence, MO
    3 days ago
  • Clayco is seeking an experienced program management leader to own the delivery governance for the Precon OS initiative. You will direct vendor engagement, drive validation, manage scope and sequencing, and close open decisions across multiple work packages. The role requires... 

    Clayco

    Kansas City, MO
    5 days ago
  • 1898 & Co., a Burns & McDonnell company, is seeking a Project Delivery Manager to lead an execution team focused on transmission planning and power systems analysis. You will work with managing directors to ensure project excellence, staff development, and value-driven... 

    Burns & McDonnell

    Kansas City, MO
    1 day ago
  •  ...Senior Principal for Market Solutions in Kansas City. You will lead complex client initiatives, define scope and timelines, and partner...  ...stakeholders to deliver innovative solutions. You will guide delivery across Agile, SAFe, Lean and PMBOK frameworks, mentor teams, and... 

    Slalom

    Kansas City, MO
    2 days ago
  • Husch Blackwell LLP seeks a Client Delivery Specialist (Labor & Employment Legal Assistant) for its Kansas City, MO office. The role supports attorneys, manages workflow, coordinates conflicts/engagements, and handles billing coordination while maintaining confidentiality... 
    Work at office

    Husch-Blackwell-LL

    Kansas City, MO
    12 hours ago
  •  ...Astra is seeking a Release Manager in Overland Park, Kansas, to lead planning, coordination, and successful, timely releases of our cloud...  ...ideal candidate will bring 7+ years of release management or delivery operations experience in a SaaS/tech environment, strong... 

    Adastra

    Kansas City, KS
    3 days ago
  • Burns & McDonnell is seeking a Project Delivery Manager for its 1898 & Co. Business Strategy & Transformation Consulting practice in Kansas City, MO. You will lead high-impact strategy and transformation engagements for utility clients, guide multidisciplinary teams, and... 

    Burns & McDonnell (old)

    Kansas City, MO
    2 days ago
  • CVS Health in the United States is seeking a Senior Manager, Solutions Delivery to lead day-to-day execution of analytics engagements for pharmaceutical manufacturers, coordinating delivery across internal teams and external partners. You will manage timelines, milestones... 

    CVS Health

    Kansas City, MO
    1 day ago
  • Clarivate is seeking a Lead Project Manager to govern a global project portfolio and optimize resource utilization across regions. The role bridges project delivery, operations, and continuous improvement, reporting to Product Management under Intellectual Property. You... 

    Clarivate

    Kansas City, MO
    5 days ago
  • A sports marketing agency is seeking a Client Lead to manage day-to-day delivery for a Formula 1 team. You will oversee complex content and social programs while ensuring high-quality outputs across multiple workstreams. The role requires strong project management skills... 
    Flexible hours

    Two Circles

    Kansas City, MO
    12 hours ago
  • RDS Equipment, Inc. is seeking a service department leader to oversee technicians, scheduling, and customer interactions at our Independence, MO location. The role emphasizes strong communication, team management, and focus on equipment reliability. The ideal candidate... 

    RDS Equipment, Inc.

    Independence, MO
    1 day ago
  • REM Community Services, a part of Sevita, is seeking a Program Director, IDD Services to lead day-to-day operations across multiple community programs supporting individuals...  ...oversee health care, advocacy, and service delivery while remaining on-call to support staff and... 

    Sevita

    Kansas City, KS
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Helpdesk Supervisor & Service Delivery Lead. Be the first to apply!