Assistant General Manager

The Club at Berry Creek is looking for an experienced Assistant General Manager with strong food and beverage management skills to join a dynamic team.

POSITION DESCRIPTION SUMMARY

The Assistant General Manager is responsible for supporting the General Manager with all club operations to meet performance and profit goals. The Assistant GM will help direct and administer all aspects of the operation and coordinates/administers the property’s policies and procedures as defined by the property’s ownership as well as to manage the day-to-day Food and Beverage operations through maintaining quality standards, hiring and training food and beverage employees, managing club and private catering events, handling all aspects of the outing business and providing superior guest service.

PRIMARY RESPONSIBILITIES:

• Manages all sources of revenue to include golf rounds, food and beverage, merchandising, and agronomy.
• Ensures all departments are profitable and maintain strong working relationships.
• Creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly.
• Actively participates in sales discussions, meetings and plans. Knows key account executives and business base.
• Knows monthly production levels for each sales person on the staff.
• Creates the Food and Beverage annual budget and monitors the performance of dining services throughout the year.
• Manages Human Resources functions of Food and Beverage by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
• Protects the clubhouse and its assets through enforcing and maintaining a preventative maintenance program.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Ensures kitchen and bars are in compliance with all federal, state and local laws.
• Note: Other duties as assigned by supervisor or management.
• Strong leadership skills
• Directive leadership to meet established quality and time standards
• Strong oral and written communication skills
• Sense of urgency to achieve timely, quality results
• Work within established standards and guidelines
• Pro-active, problem solving orientation
• Attention to detail
• Planning and organizational ability
• Customer skills
• Computer skills
• Accounting knowledge
• Must demonstrate a positive attitude at all times
• Must provide outstanding customer service to all internal and external customers

Working Conditions

• Should be available to work nights, weekends and holidays.
• 50+ hours a week
• Will be required to be on call when away from work.

EDUCATION AND/OR EXPERIENCE

• Four-year college degree is preferred, but not required and/or equivalent work experience.
• Special consideration will be given to those who exhibit exemplary performance. 5-7 years golf course, Food & Beverage or service/hospitality experience preferred.