Director, Customer Experience & Quality Operations
Austin, Texas
City of Austin's Austin Energy seeks a senior operations leader to oversee meter-to-cash programs, budgets, and policy development. The role drives data-driven improvements, vendor performance, and cross‑department collaboration to enhance customer experience and efficiency. The position requires executive leadership, strong contract oversight, and proficiency in analytics to guide O&M, CIP budgets, and safety-focused operations within a public utility context. #J-18808-Ljbffr Austin, Texas
Vacancy posted 1 day ago
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