Customer Advocate I
$17.75 - $28.39 per hourHCSC Group
- # Customer Advocate IApply: RemoteCSHub: MT - Helena: Full time: Posted Today: R0055328At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.### **JOB REQUIREMENTS:*** High school diploma OR GED.* 6 months customer service experience OR 6 months experience in an office environment.* Data entry and/or typing experience.* Interpersonal, verbal and written communication skills.* Analytical and organizational skills and independent decision making skills.* Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.**PREFERRED JOB REQUIREMENTS:*** 9 months customer service experience.* Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.* Knowledge of medical terminology and anatomy.* Proven ability to learn quickly and adapt to change.* Referral preference given to applicants able to take and meet testing criteria.**This role will start onsite in our Helena, MT office. After 7 weeks or training, the role will be work from home with periodic in office training or meetings according to business needs. The work schedule will fall within Monday-Friday, 8:30 am-5:00 pm MST.**Sponsorship is not available.#LI-RV1INKT### **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**### **Pay Transparency Statement:**At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.## HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.# # **Base Pay Range**$17.75 - $28.39Exact compensation may vary based on skills, experience, and location.
- J-18808-Ljbffr HCSC Group
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Advocate I in Brooklyn, NY vacancy
- ...with a community of engineers and creatives. We are building a first-principles, fast-paced team focused on delivering exceptional customer experiences across phone, email, and text channels. As part of the Member Experience team, you will troubleshoot member issues,...Customer
Speedrun Talent Network
Brooklyn, NY3 days ago $48k - $52k
...Description POSITION TITLE: Family Advocate SALARY RANGE : $48,000 - $52,000 annually REPORTS TO: Director of Intervention MDT & Family... ...children/families. SKILLS, KNOWLEDGE AND ABILITIES Outstanding customer service, interpersonal communication, and listening skills Prior...CustomerFull timeWork at officeFlexible hoursCacgroc
Brooklyn, NY23 hours ago$22.34 - $27.22 per hour
...Start/Early Head Start Center Based Option, the Family Development Advocate (FDA) will provide the required family and community engagement... .... The FDA will interact with the public and provides customer service by phone, email and in person, maintains program databases...CustomerWork experience placementAfternoon shiftWeekday workPacelabdc
Brooklyn, NY23 hours ago$19 per hour
...for opioid use disorder. We are looking for a Patient Financial Advocate to join our growing team and help us in our vision to give back... ...Privacy Act, and 42 CFR Part 2 Meet productivity, quality, and customer service standards Other projects and duties as assigned...CustomerFull timeRemote workIdeal Option and Ideal Balance
Brooklyn, NY4 days ago$21.16 - $39.35 per hour
...MISSION State: Kansas Postal Code: 66204 Job Description: Patient Advocate Part-time Location: Shawnee Mission, KS Shift: Part-time, 20... ...relevant standards. Serves on committees related to Patient Rights, Customer Service, and Patient Satisfaction as needed. Acts as a liaison...CustomerPart timeWork experience placementWork at officeLocal areaFlexible hoursShift workAdventHealth
Brooklyn, NY11 hours ago$16 - $20 per hour
...5,000 employees across 5 countries. Work At Home-Credentialing Advocate Job Description: Elevate Your Career with Sagility Sagility is... ...Competencies Attention to Detail Analytical Thinking Time Management Customer Service Orientation Integrity & Confidentiality Documentation...CustomerDaily paidTemporary workWork at officeWork from homeFlexible hoursView Moreicons
Brooklyn, NY2 days ago- ...Plumbing and Electric, Inc. is seeking an Inside Sales Representative to engage homeowners who have received estimates. You will guide customers toward informed decisions, follow up consistently, and act as the bridge between initial estimates and the final approval. You...Customer
- ...inquiries via phone, email and written channels using an ACD system, ensuring accuracy and empathy. This frontline role requires strong customer service, critical thinking and the ability to guide enrollees through appeals processes while collaborating with clinics #J-18808...Customer
- Safelite Group in Warwick, RI is seeking a Customer Advocate to greet customers, handle calls and emails, and process work orders and invoicing, delivering a memorable first impression. You will manage inbound inquiries, schedule and bill, verify information, and support...Customer
- Bass Pro Shops in Hammond, IN is seeking a Seasonal Customer Relations Associate to deliver friendly, efficient service. You will greet customers, process returns, and assist with product recommendations and promotions throughout the store. The role requires a high school...CustomerPart timeSeasonal work
- ...is seeking a Patient Relations Service Representative to staff the information desks, delivering high-quality in-person and phone customer service to cancer center patients, guests, and staff. You will be the first point of contact, ensuring a welcoming experience and...CustomerPart time
- Group O, Inc. is looking for a Customer Service Representative to join our remote Call Center team. The representative will handle incoming customer inquiries with efficiency and courtesy while playing a vital role in providing exceptional service experiences. This role...CustomerRemote job
- Madewell is opening a new store in Albany. As a Part Time Sales Associate, you will welcome customers, help them discover their look, and collaborate with the team and managers to drive store success. You are at least 18, passionate about fashion, stay current with trends...CustomerPart timeNight shift
- ...Financial Counselor at Palisades Medical Center. Under the management of the VP for Patient Financial Services, the role handles customer service and financial counseling inquiries for patients and families served by Palisades Medical Center. Join a culture rooted in...Customer
- ...balances are paid or appropriately arranged. Responsibilities include creating pricing estimates, reviewing EOBs, and coordinating charity assistance while maintaining excellent customer service in a fast-paced healthcare setting. #J-18808-Ljbffr McPherson Center for HealthCustomer
- State Farm Agent Team Member in Garden Grove, CA is seeking an outgoing, customer-focused individual to educate customers on insurance options and build relationships. You will develop leads, schedule appointments, and market suitable products while working in a team environment...CustomerFlexible hours
- Framebridge in San Marcos, TX seeks a CX Customer Advocacy Agent to join the on-floor Customer Experience team. You will proactively reach out to customers, communicate order changes, and help guide them through the framing journey with care to ensure 100% happiness. You...CustomerRemote job
- ...documenting interactions in real-time, maintaining patient confidentiality, and assisting with preventative guidance. Requires 0-1 year in customer service, high school diploma or GED, proficient typing, and ability to work weekends. #J-18808-Ljbffr Valued Relationships, Inc.CustomerRemote jobWeekend work
$19 per hour
Carvana is seeking Customer Advocates to deliver happiness by bringing vehicles straight to customers' doors and supporting the car-buying experience. The role requires at least 2 years of customer-facing work and offers training and advancement opportunities. Shift hours...CustomerShift work- Mom’s Meals is seeking upbeat Customer Service Representatives in Des Moines, IA to be the first friendly voice for customers placing meal orders. The role requires a high school degree and 1 year of customer service experience, with training in CRM systems and HIPAA policies...CustomerWeekly payMonday to Friday
- Walgreens Co. is hiring in Northfield, MN to assist pharmacists under supervision and deliver excellent customer service. You will work at the register, help customers find products, and support pharmacy operations including prescription processing and inventory control...CustomerFlexible hoursAfternoon shift
- ...directors, and coaches with our concussion-care platform. You will own school relationships, develop multi-city outreach plans, and relay customer insights to our founders and product team, while presenting at local events and leading outreach initiatives. This role requires 2...CustomerLocal area
- Partnership HealthPlan of California in California is seeking a Customer Service Representative to respond to member and provider inquiries in the call center, document interactions, and assist with enrollment tasks. This role emphasizes strong communication, empathy,...Customer
$19.75 per hour
Safelite is seeking a Customer Advocate to be the first impression for customers, handling administrative processes, scheduling, work orders and invoicing, and greeting customers in person while answering inbound calls and emails. This organized professional delivers a...CustomerHourly payWeekly pay- River Valley Co-op in Easthampton, MA is seeking a Temporary Customer Service Team Member to warmly welcome shoppers, process in-store and online orders, and support daily operations. The role requires open availability, including evenings and weekends; candidates should...CustomerTemporary workShift workWeekend workAfternoon shift
- ...evening shifts in Memphis and other centers. You’ll deliver empathetic, first-contact service for claims, document calls, and guide customers through the process in a supportive, hybrid in-office/remote setting. Training is provided, with a mentor supporting your career...CustomerWork at officeRemote workAfternoon shift
- Precision Human Resource Solutions, Inc. seeks a Call Center Customer Service Representative for an in-office role with CREC in Hartford, CT. The position starts immediately and requires working in a crowded call center environment. Hours include 12:30pm-7:30pm or 5:30...CustomerWork at officeImmediate startMonday to Friday
$18 per hour
Carvana is hiring Customer Advocates to deliver vehicles to customers and support the car-hauler operations. The role requires at least 2 years of customer-facing experience and the ability to work a rotating shift schedule, including weekends, at our New Stanton-area...CustomerRotating shift- ...* Sage Dental is seeking a Traveling Orthodontic Patient Care Advocate to join our team in Orlando & Surrounding Offices! Our Patient... ...recommendations for every patient Responsibilities Providing excellent customer service to all patients and visitors Case Presentation and...CustomerWork at officeRelocation package
- Titlemax in Lewisville, TX is seeking a Customer Service Representative (Bilingual) to assist customers with in-store transactions, provide personalized financial services, and maintain accurate customer records in our POS system. This entry-level role includes hands-on...CustomerFull timeWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Advocate I. Be the first to apply!
Related searches
- advocate Brooklyn, NY
- housing advocate Brooklyn, NY
- client advocate Brooklyn, NY
- member advocate Brooklyn, NY
- customer success advocate Brooklyn, NY
- customer care advocate Brooklyn, NY
- domestic violence advocate Brooklyn, NY
- health advocate Brooklyn, NY
- family advocate Brooklyn, NY
- victim advocate Brooklyn, NY