Senior Supervisor Home Care

Purpose To be responsible for supervising and managing a European Service at Home Rockford branch. Will oversee reporting, hiring, and training of staff, and growing branch revenue. Duties include managing and supervising the branch In-Home Care Services and HCA Supervisors; assisting the Home Services Administrator with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem‑solving regarding the Community Care Program, and provides excellent customer service. Rate BOE, $26-27 on start Benefits Work in a striving environment, focusingon project work that has a direct impact on thewell-being of our (your) vulnerable clients Working in a friendly team environment with a collective diversity program Job training Vacation & sick time off Paid holidays Essential Functions Serves as a resource for technical questions, applications, and problem-solving. Maintains and oversees all Community Care Program and Illinois Department of Public Health procedures and processes. Manages and supervises the department's HCA Supervisors; responsible for day‑to‑day supervision and leadership. Manages and supervises the participants’ needs according to their plan of care and has the direct responsibility for working as a backup in each supervised position. Oversees and manages case notes, care plans, schedules, authorizations, etc., for all participants, and handles work refusal forms, FMLA, insurance applications, etc., for branch employees. Has the direct responsibility for working as a backup in each position supervised. Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members. Works in a team to assure accomplishment of the company's goals. Prepares monthly statements and analysis for the branch. Qualifications Excellent communication skills in English. Ability to delegate. Reliable transportation and willingness to substitute caregiver. Some office experience. Seniority Level Director Employment Type Full‑time Job Function Sales, General Business, and Education Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr