National Account Specialist

Benefits Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America’s food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect Position Purpose As a Client Services Specialist (Account Manager), you will be the partner and day‑to‑day liaison for key customer accounts, driving growth through operational excellence, relationship management, and proactive problem‑solving. This role blends customer engagement, data‑driven account management, and cross‑functional collaboration to ensure timely product delivery, flawless execution of programs, and a consistently exceptional client experience. You’ll serve as the connective tissue between our customers, distribution centers, and internal teams by translating insights into action and opportunities into results. Working model and location Working model: Monday‑Friday, 8am‑5pm with flexibility One work‑from‑home day! Must be on‑site in Westlake, TX. Responsibilities Gather new customer information, notify Distribution Centers (OpCo), and create opening order. Verify that all procedures, service changes, and system modifications have been successfully communicated and applied to customer accounts. Monitor aged inventory and develop strategies with customers and distribution centers. Collect information (from customers and/or vendors) to set up new items. Manage customer accounts using Core‑Mark proprietary systems. Maintain recurring reports for customers, directors, distribution centers, and VPs. Collaborate with Account Director or Account Executive to regularly evaluate any changes in customers’ needs. Build rapport with all members of the assigned accounts team. Manage all promotional activities and ensure products are shipped in a timely manner to all stores. Monitor fill rates and ensure best possible performance. Communicate developments within assigned accounts across Core‑Mark. Perform other related duties as assigned. Ideal candidate should possess the following The ability to interpret data and use Excel tools (e.g., formulas, pivot tables, charts) to draw insights and support decisions. Strong analytical skills, ability to mine data and construct metrics. Excellent written, verbal, organizational and interpersonal skills. Ability to prioritize, multi‑task, and perform effectively under pressure. High level of initiative and work well in a team environment. Ability to plan and perform responsibilities with minimal direction. Experience coordinating and overseeing multiple projects concurrently. Required Qualifications 2‑3 years of work experience involving direct interaction with customers, such as account management or support, with a focus on relationship building, issue resolution, and service delivery. #J-18808-Ljbffr Core-Mark International