Community Manager

Community Manager

S&S Property Management, Inc. is a full-service property management company specializing in the management of multi-family apartment buildings in Fullerton, California. We have an exciting opportunity for a motivated, reliable, and experienced Community Manager to lead on-site operations, including direct oversight of property staff, on a 250-unit community in Fullerton, CA.

Responsibilities include, but are not limited to:

• Operations: Provide strong, organized and effective leadership in a fast-paced environment. Lead, supervise, and coordinate the daily activities of office staff. Work with maintenance supervisors to ensure work orders are satisfactorily addressed in a timely fashion and vacant unit turns are delivered on schedule and to Company standards. Effective understanding of leasing office and maintenance operations of an apartment community Ensure resident files and Yardi data are maintained and accurate Ensure prospective Residents (via telephone or in person), determine their needs and preferences, professionally present community and apartments Assist Prospective Residents complete lease applications, process verifications, and notify Prospective Residents of the results Respond to all Resident inquiries and complaints in a timely and professional manner. Accept service requests from Residents and work with maintenance supervisors to manage workflow and prioritization with the Maintenance Team for prompt processing Maintain accurate records, issue violation notices, prepare lease documents and related occupancy paperwork. Update daily vacancy reports, activity reports, etc. on a daily basis. Enforce Company policies and Community rules with prompt conflict resolution and consistent follow-up. Maintain awareness of local market conditions and trends.
• Financial: Collect rents, post payments, and make deposits as directed. Keep Resident ledgers accurate and promptly resolve any errors. Optimize NOI through consistent monitoring of budget and prompt payment of invoices.
• Customer Service: Provide superior customer service and communication to our Current Residents and Prospective Residents Maintain positive relations with Vendors Coordinate closely with vendors and maintenance staff to ensure unit readiness, preventative maintenance, and capital projects are executed efficiently

Qualifications and desired skill set: Minimum 5+ years residential property management experience and 3+ years prior Community Manager experience in a 200 unit+ multi-family community. Demonstrated experience leading and supervising on-site staff General office, bookkeeping and sales skills Positive attitude with excellent oral and written communication skills Computer literate, including Microsoft Office Suite Team Oriented Experience with Yardi property management software Understanding of Landlord-Tenant Law and Fair Housing Laws Successful completion of background check, credit check, E-verify, and drug test required for all team members. Compensation varies with experience. We are an Equal Opportunity Employer.

Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Employee housing discount – 50% off rent at participating company properties