Lead Administrative Assistant - ICD (Internal Posting)

INTERNAL CANDIDATES ONLY! Community Youth Services to provide critical administrative support to ICD clinical programs while serving as a lead resource for the ICD Administrative team and the ICD Administrative & Operations Coordinator. Key responsibilities include onboarding and training administrative staff, supporting procedural implementation, assisting with records management, coordinating referrals, and preparing programmatic reports. The role also manages front-desk operations, answers phones, schedules appointments, processes referrals, maintains accurate client data, and supports staff with administrative needs. Additional duties include assisting with Electronic Health Record (EHR) maintenance, Medicaid billing and claims, and maintaining participant files to ensure compliance and efficiency. Division.

• Competitive Pay: $28.14 to $31.44 per hour *Internal candidates can email the Director of HR for more details.
• Full-time Schedule: Office Hours 8 am to 5 pm
• Dual Office Locations: Spans both Thurston & Mason office locations (primarily Thurston with Mason coverage as needed.)
• Rewarding Work: Help shape the future of at-risk youth by providing essential guidance and support.

Qualifications:

• Four to five years of progressively responsible administrative experience, including at least one year in a lead or senior role; education in a business-related field may be applied toward this requirement.
• Internal candidate must demonstrate a consistent record of strong performance, reliability, and readiness to assume higher-level responsibilities.
• Strong communication skills and the ability to manage conflict professionally using a Positive Youth Development Approach.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Excellent organizational skills with the ability to manage complex schedules, competing priorities, and multi-step projects.
• Proficiency with Electronic Health Record (EHR) systems, including supporting staff, maintaining data integrity, and ensuring compliance.
• Accuracy in data entry and medical billing, with experience reviewing documentation for completeness and compliance.
• Ability to work independently, exercise sound judgment, and resolve issues without escalation when appropriate.
• Strict adherence to confidentiality standards, including HIPAA and organizational policies.
• High-level administrative skills, including typing, grammar, office procedures, basic math, and use of office equipment.

Feel free to request a comprehensive job description from Human Resources.

This position is more than a job; it's a chance to support, enrich lives and make a difference. Apply Today and Help Us Make a Difference!

How to Apply: Please submit your resume and cover letter detailing your experience and passion for working with youth. We look forward to hearing from you!

Details regarding other agency requirements and a description of benefits are listed on the CYS Career Page at the website.

Community Youth Services is an equal-opportunity employer committed to creating a diverse and inclusive work environment.