RN Case Manager

RN Case Manager

Under general supervision, the RN performs health services directed towards individuals and families in the community. Nursing competencies include strong analytic and assessment skills, identifies, interprets, and enforces public health laws, ordinances, and policies related to specific programs. Communicates effectively both in writing and orally, participates in groups to address specific health related and social issues. Identifies the role of cultural, social, and behavioral factors in determining the delivery of public health services. Build community partnerships and establish linkages with key stakeholders. Make home visits to children, youth, adults, and their family. Assess health of the entire family and develop an appropriate plan of care.

Examples of Duties

• Complete a nursing case management and home visits according to established protocol.
• Provide holistic family care and health information related to the assessment of medical diagnosis education and collaborative needs and other family-centered resources.
• Conduct home visit assessments and reinforce teaching around areas of concern identified during assessments. Provide referrals to appropriate agencies for identified needs.
• Coordinate communication and services with specialty care providers, primary care, other health care providers, and Medicaid health plans to address case management and care coordination needs.
• Knowledge of City Departments, Health and Human Services agencies, Qualified Health Centers, and Community Based Organizations at the local and state level.
• Competence in the use Electronic Medical Record (EMR) and other reporting databases. One year experience in hospital or acute care setting as a Registered Nurse (RN).
• One year experience in home care, community health or related field as a Community Health Nurse.
• Response during a public health emergency event is required for this position, including duties not normally performed.
• Provide assistance with other Health Department clinical operations including immunizations, lead, hearing and vision, WIC, and other services as needed.
• Assesses health care development, family and educational needs of both the Children's Special Health Care Services (CSHCS) clients and their families. Provides nursing intervention and/or referrals as needed.
• Coordinates care for the involved families, assists families in processing and procedural questions, and provides general assistance for families in the CSCHS program to assure children with special health care needs receive the services they require.
• Provide Case Management services to clients, based on their needs.
• Develops Level I Care Coordination Plan of Care and provide Level I Care Coordination services.
• Provides Level II Care Coordination services or delegates appropriate Care Coordination activities to the CSCHS representative.
• Serves as the local program's contact with health professionals regarding clinical issues.
• Coordinates and links clients and/or families to appropriate community or public agencies to obtain services or assistance to improve or maintain health educational and social functioning and collaborates with physician as needed.
• Documents services performed, maintains required program records, including statistics, and that confidentiality of client information is maintained.
• Ensures that all client services are provided in compliance with established standards of professional practice and ethics, CSCHS Guidance Manual and Health Department policies, procedures, and quality standards.
• Performs other related functions as assigned.

Minimum Qualifications

Bachelor's or Master's degree Public Health, Business Administration, Health Science Administration or other related field, with two years experience in community engagement, community organizing, and project coordination and implementation. Equivalent combinations of education and experience may be substituted to meet the education and experience requirement of this position. Preferred

• Bachelor's Degree in Nursing (BSN)
• Registered Nurse Licensure in the State of Michigan
• One year experience in hospital or acute care setting as a Registered Nurse (RN)
• One year experience in home care, community health or related field as a Community Health Nurse.

Supplemental Information

Evaluation Plan

• Interview: 70%
• Evaluation of Training, Experience & Personal Qualifications: 30%
• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points
• Detroit Residency Credit: 15 points