Sr. Director, Product Design

SeattleProduct – Product Design /Full time /HybridAbout HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the RoleWe are a robust centralized design team where all creative functions mingle and have purview across the entire company. Product designers, hyper-focused on delivering a world-class product that reps love, collaborate with visual designers that are always pushing our brand in innovative ways, challenging every pixel. Our digital media designers create compelling story-driven content using critical insights provided by our user experience researchers that allow us to experiment and push for quality over quantity. Our design operations folks remove barriers, enable us to all do our best work, and build connections within and without the team. Together, we are a team that designs together, one that empowers and lifts each other up, and that fosters trust not only in ourselves but trust in our team. A culture of openness, honesty and the ability to provide and receive constructive feedback are important to us. Communication and collaboration are key.We also believe that great teams are inclusive in their composition. Being surrounded by a diversity of backgrounds, experiences, and perspectives bring out the best in everyone and lead to higher-quality products and experiences.The Role You are a driven creative leader with the perfect balance of skills to drive the project forward, manage the team to make it happen, and willingness to roll up your sleeves to get things done. You have experience with shepherding designs from initial ideation, through rapid iteration, to pixel-perfect implementation. You should have a passion for usability, an eye for visual consistency, and the ability to synthesize complexity into its essential parts. You are an effective diplomat with strong communication and organization skills who is willing to advocate for the design position in the face of senior balancing points from product management, marketing and engineering leadership. “World-class” is the bar and you have the desire to take us there!What You'll DoAbility to manage a team of talented designers to deliver strong work on tight schedulesExperience working across multiple projects at onceIdentify and prioritize usage scenarios through customer research, competitive analysis, and current user behaviorAnalyze insights across a wide range of inputs from data analytics to customer interviews Create wireframes, storyboards, and screen flows for the organization and executive reviewsDesign and drive functional prototypes to prove out interaction modelsStrong partnership with engineering and product management to drive shared vision and execution of product plansDeliver a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over timeDrive AI Design Research and Development within the team, evolving the Design Process via the use of AI tools and processesYour BackgroundDegree in human-computer interaction, interaction design, visual design, or equivalent work experience10+ years of experience designing world-class experiences at scale5+ years experience managing world-class design teams, multiple geographies a plusExpert knowledge of user-centered design principlesDemonstrable fluency with Figma, or equivalent design toolSolid portfolio of work spanning multiple at-scale projectsExperience with UX for enterprise software products, channels, or marketplacesExperience or interest in creating style guides, pattern libraries, and other design solutions that drive design across large organizationsExperience working with agile development teams (agile/scrum/kanban)Experience using the latest AI tools to deliver high-quality, end-to-end user scenarios at scaleExperience in leading the transformation of Design teams towards Agentic Design processes Willingness to roll up the sleeves and lead by example when requiredOutstanding interpersonal, written, and verbal communication skillsExcellent collaborative skillsBase salary range: $216,522 - $297,652Employees may also be eligible for bonuses and other forms of compensation.The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Health Savings Account (HSA) with employer contribution-401(k) Matching with immediate vesting on employer match-Flexible PTO-8 paid holidays and 5 paid days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-18 weeks paid parental leave-Access to Coaches and Therapists through Modern Health-2 volunteer days per year-Commuting benefits#LI-NT1Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.Use of Artificial Intelligence (AI) in our Hiring Process: To help our recruiting team review the applications we receive, we use third-party AI-assisted tools as one input during early screening. To reduce the risk of bias, identifying details - including your name and information that could indicate age, race, gender, or disability - are removed before your resume is analyzed. This tool supports our recruiters; it does not replace them. Our team independently reviews applications, no candidate is rejected solely on the basis of the tool's output, and all hiring decisions are made by people. You may ask for your application to be reviewed without AI-assisted tools, and you may request a reasonable accommodation at any time. To do either, or to ask how your personal information is processed, contact [[email protected]]. Making a request will not affect your candidacy.