Housekeeper

Job Description

As our Housekeeper, you will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this job is for you!

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock Purchase Program
• Numerous learning and advancement opportunities
• And more!

Schedule Details: Our housekeeper must be adaptable to working a variety of shifts, including on weekends as well as holidays . Shifts range between Mon, Tue, Wed, Sat, Sun, from 8 am to 4 pm. Upon hire, you will receive your schedule. We offer paid training.

Responsibilities:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
• Prepare all rooms for guests according to standards
• Notify superiors of any damage, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Ensure appropriate maintenance of all housekeeping equipment and tools
• Maintain inventory of tools and supplies used in housekeeping activities

What are we looking for?

• Ability to speak basic English to effectively communicate with and assist guests
• Previous experience as a Cleaner or Housekeeper
• Ability to work with little supervision
• Customer Service experience
• Organizational and time management skills.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Responsibilities:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the happiness of our guests and owners
• Prepare all rooms for guests according to standards
• Notify superiors of any damage, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Ensure appropriate maintenance of all housekeeping equipment and tools
• Maintain inventory of tools and supplies used in housekeeping activities

Qualifications

What are we looking for?

• Ability to speak basic English to effectively communicate with and assist guests
• Previous experience as a Cleaner or Housekeeper
• Ability to work with little supervision
• Customer Service experience
• Organizational and time management skills.