Sales Supervisor

Sales Supervisor – Luxury Fashion

Location: Central Valley, NY (Woodbury Commons)

An established international luxury fashion brand is seeking a Sales Supervisor to join its New York retail team. This role is ideal for a strong luxury seller who enjoys being client-facing while also taking on leadership responsibility, coaching the team, and supporting the day-to-day business.

Key Responsibilities

• Lead by example on the sales floor, delivering exceptional service while driving individual and store sales goals.
• Build and maintain a strong client book through outreach, appointments, follow-up, and personalized styling.
• Support, motivate, and coach Sales Advisors to achieve KPIs and deliver a consistent luxury client experience.
• Act as a key point of leadership on the floor, helping manage daily priorities, floor coverage, and client needs.
• Support opening and closing procedures and act as Manager on Duty when required.
• Partner with store leadership on visual merchandising, inventory, loss prevention, and operational standards.
• Develop strong product knowledge across men’s and women’s ready-to-wear and accessories, confidently providing styling and wardrobe-building recommendations.
• Help create a collaborative, positive, and commercially focused store environment.

Ideal Candidate

• 3+ years of experience in luxury or premium fashion retail, with previous supervisory, key-holder, or leadership experience preferred.
• Proven track record of achieving sales goals and KPIs.
• Strong clienteling skills with experience developing repeat and VIC business.
• Confident styling both men’s and women’s ready-to-wear.
• Strong communication and leadership skills with a hands-on approach.
• Passion for fashion, craftsmanship, personal style, and delivering highly personalized service.
• Flexible availability, including weekends and holidays.