Front Desk Sales Associate

Membership Sales Associate

Scenthound is not your average dog grooming shop! We are a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our membership-based model ensures dogs receive routine care for their Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), promoting overall health and well-being. At Scenthound, we believe in teamwork, growth, and a drama-free work environment where employees feel valued and supported. If you're passionate about dogs, customer service, and career advancement, this is the job for you!

About the Role

As a Membership Sales Associate, you are the face of Scenthound! You will be the first point of contact for customers, helping them understand the value of routine wellness care for their dogs while providing outstanding customer service. If you have a sales-driven mindset, love working with people and dogs, and want to grow with a fast-growing company, we want to hear from you!

What You'll Do

Drive membership sales by educating customers on the benefits of routine wellness care. Build strong relationships with dog parents, providing outstanding customer service. Promote and schedule first-time visits to introduce customers to our services. Handle phone calls, appointment scheduling, and customer profiles. Maintain a clean, organized, and professional front desk environment. Ensure dog safety and stress-free protocols are always followed. Manage cash drawer, daily transactions, and basic bookkeeping. Solve customer concerns and retain memberships. Work collaboratively with the team to create a positive work environment.

Who You Are

Outgoing, self-motivated, and sales-driven – You thrive in a customer-focused role! A great communicator – You love engaging with people and building relationships. A dog lover – You understand the importance of pet health and wellness. A problem solver – You can handle customer concerns and think on your feet. Coachable and eager to grow – You want to advance in a fast-growing company. Tech-savvy and detail-oriented – You're comfortable using software and managing schedules.

More Perks & Benefits

Career Growth Path: Clear path to management positions (Assistant Manager, Manager, and beyond!). Competitive Pay: Hourly base pay + tips + performance-based commission. Performance-Based Pay Increases: Reviewed every 6 months. Health Benefits: Medical, dental, and vision options available. Paid Time Off for full-time employees. Free Monthly Membership for Your Dog Fun & Supportive Team Environment: Birthday celebrations, team recognition, snacks, and more! A Mission-Driven Company dedicated to dog wellness and safety.

If you're looking for a fun, engaging, and rewarding work environment where you can grow your career, develop leadership skills, and make a difference in the lives of dogs and their families, apply today! Compensation: $13.50 - $17.50 per hour