Field Service Manager

Job ID: 115435The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 6 year running Top Workplace in the Greater St. Louis area. Job SummaryLeonardo DRS Land Systems is seeking a full time Field Service Manager. This position is based out of our Bridgeton, MO facility and will have the option to work and in person or hybrid schedule. The Field Service Manager reports to the Director, Engineering – Logistics and manages a team of Field Service Technicians, Field Service Engineers and Supervisors. The Feild Service group supports the installation, modification, retrofit, developmental engineering tests and maintenance of our systems and platforms in support of our internal and external foreign and domestic customers around the world.Job ResponsibilitiesSupervise and direct field service engineers, representatives, and technicians across multiple customer accounts, including tracking deployment status (CONUS/OCONUS) and providing independent team leadership, coaching, and coordinationReview and approve all field service travel expense reports, purchase authorizations, foreign rental agreements, timesheets, and supplier invoicesManage technical aspects of complex projects by instructing, directing and ensuring engineer craftsmanship conforms to employer's values, strategies, and expectationsEnsure field support projects are scheduled, forecasted, and remain within budgetEnsure all field service activities adhere to established safety guidelines and operational protocolsManage budget, cost and schedule input for design assignmentsParticipate in preparation of proposals and manpower planningAttend appropriate engineering, customer or business meetingsClearly communicate (written and oral) with other company personnel and the customerSupport, communicate, reinforce and defend the mission, values and culture of the organizationQualificationsBachelor’s degree in engineering or related technical field or equivalent combination of education and experience5+ years supervising field support teams and activitiesMust be able to travel up to 50% to CONUS and OCONUS (Outside the Contiguous United States) locationsMust have a valid driver's licenseMust have or be eligible to obtain a U.S. PassportMust be able to obtain and retain a company credit cardExcellent teambuilding and leadership skillsGood communications skills (written and verbal)Ability to guide others through moderately complex technical and logistical challengesFundamental understanding of computer systems, operating systems, and configuration files, a plusComputer proficiency with MS Office application experience, including Word, Excel, Project and PowerPointDetailed understanding and use of database technologies, a plusU.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.The salary range for this position is ($104,295.00/year- $140,799.00/year) for the state of Illinois. This range reflects the good faith estimate of pay the employer is willing to offer at the time of posting. Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as prior work experience, specific skills and competencies, education/training, and certifications. In addition to base pay, employees may be eligible for: annual performance-based bonuses, equity awards, and overtime pay (for non-exempt employees as applicable. Our benefits package includes comprehensive health insurance (medical, dental, vision), employer matching 401(k) retirement plan, paid time off including vacation, holidays, and sick leave (including ant state-mandated paid sick leave), parental leave benefits, tuition reimbursement, professional development support, and life and disability insurance coverage.Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. *Some employees are eligible for limited benefits onlyLeonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.