TikTok Shop Senior Account Manager

Location:Must be WithinUnited States Type: Full-time,Remote Compensation: $100,000–$120,000 Base (depending on experience) + Bonus About One Tree Brands One Tree Brands is an eCommerce One Stop Shop helping brands scale across Amazon, Walmart, Target Plus, and TikTok Shop. Our capabilities include full marketplace management, fulfillment, and marketing across every major platform. We’re growing our TikTok Shop Agency division and looking for a highly experienced Senior TikTok Shop Account Manager to join our team. This is a high-impact role responsible for the full operational backbone of TikTok Shop storefronts. You will manage setup, listings, order management, sampling, shop performance, violations, affiliate management, TTS Ads, and shop reporting, ensuring our brands maintain top-tier seller performance and GMV growth. If you thrive in fast-paced eCommerce environments and know TikTok Shop inside out, this is for you. Responsibilities Client & Strategy Ownership · Serve as the main point of contact for assigned brands, managing day-to-day communication and strategy alignment. · Lead end-to-end TikTok Shop strategy and execution, including sampling, affiliate management, ad planning, and overall shop performance. · Analyze GMV, traffic, and conversion trends to drive continuous improvement. · Pitch to new brands and support business development by showcasing OTB’s full-service TikTok Shop capabilities. · Run weekly performance reviews with brands, sharing actionable insights and growth recommendations. Operational Ownership · Own full TikTok Shop setup: shop creation, category approval, listings, and compliance. · Manage daily shop operations including order flow, fulfillment tracking, and accurate tracking-number updates. · Oversee shop performance, Account Health, and Shop Performance Score (SPS). · Monitor and resolve violations, SLA issues, and compliance flags. · Ensure products, listings, variations, and bundles are fully optimized. Affiliate & Community Management · Build and manage affiliate activations. · Run daily outreach: Target Plans, Open Plans, and AI-driven outreach (Euka AI, Reacher). · Approve affiliate samples and manage engagement with affiliates. · Maintain Discord creator communities and communication flows. Growth, Ads & Strategy · Run TikTok Shop ads, including campaign setup and ROI optimization. · Execute TikTok Shop strategies across assortment, pricing, promotions, and creator activation. Campaign Management · Track daily GMV, affiliate contributions, and campaign results. Reporting · Send weekly performance reports covering key metrics such as sales performance, affiliate outreach and response rate, sampling, videos, impressions, CTR, ads performance, and SPS score. · Highlight insights, risks, opportunities, and recommendations. Job Requirements · 2+ years of direct TikTok Shop experience (TTS Operations, TTS Ads, Affiliate Management, SPS Management). · Deep understanding of TikTok Shop SLAs, violations, SPS scoring, and creator commerce systems. · Proven track record managing shop operations with measurable results. · Highly organized with strong attention to detail. · Comfortable with fast-moving environments, deadlines, and problem-solving. · Experience with AI outreach tools (Euka AI, Reacher), CRM workflows, or community management. · Strong communication, analytical, and reporting skills. · eCommerce or marketplace background (Amazon, Shopify, Walmart) is a plus. Benefits and Perks · Competitive full-time salary (based on experience). · Performance-based Bonuses tied to GMV and operational KPIs. · Fully remote · Healthcare Coverage (Health & Dental) · PTO · Opportunities for fast career progression. · Work directly with brands scaling aggressively across TikTok Shop. · Supportive team, fast-growth environment, and leadership opportunities. Ready to build the strongest TikTok Shop operations ecosystem in the industry? Apply now and join One Tree Brands.