Intake Coordinator- Home Health Greater Boston

Job Description

Job Description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Boost Home Healthcare is a Medicare-certified, ACHC-accredited skilled home health agency serving patients across Greater Boston. We’re a growing team that values organization, accountability, and great patient care, and this role keeps our office running.

The Role
As our Intake & Office Coordinator, you’ll be the hub between referral sources, patients, physicians, and our clinical team. You’ll make sure every referral is handled quickly, every visit is scheduled, and every order gets signed.

Compensation $45,000 - $50,000 per year

What You’ll Do

• Process incoming referrals, verify insurance and eligibility, and confirm that required documents are complete
• Coordinate start-of-care visits and schedule clinicians according to physician-ordered frequency
• Track, send, and follow up on unsigned orders and plans of care until they’re returned
• Find coverage for call-outs and keep the daily schedule accurate
• Answer phones and serve as a professional first point of contact for patients, families, and referral partners
• Maintain patient records in our EMR and keep office files organized and HIPAA-compliant
• Support the Director of Nursing and administrator with day-to-day office operations

What You Bring

• 1+ year of office or administrative experience, preferably in home health, healthcare, or a physician’s office
• Strong organization skills and a reliable system for tracking open items
• Clear, professional communication by phone and email
• Comfort with Microsoft Office, Google workspace and an EMR
• Ability to manage competing priorities in a fast-paced environment
• Understanding of patient confidentiality (HIPAA)

Nice to Have

• Medicare home health intake experience, including eligibility, face-to-face requirements, and 485s
• EMR experience such as [Kantime, Epic, HCHB]

To Apply: Submit your resume. Qualified candidates will be contacted for a phone screen.