Certified Medical Assistant (CMA)

Certified Medical AssistantThe Certified Medical Assistant provides professional clinical care for patients following established standards and practices. Assist patients before, during and after the visit with compassion and empathy. Provides quality patient care under the direct supervision of the Providers while directly reporting to the Regional Office Manager.Job ResponsibilitiesMaintain safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulationsPrepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and proceduresAccompany patients to examination or treatment room, measure and record vital signs, review patient's medical history, update information and changes in medical history as needed, and prepare them for examination or treatmentAssist Providers during treatment/procedures, examinations, and testing of patientsWhere applicable, clean wounds, draw labs, complete electrocardiograms, and apply dressings and splints perform phlebotomy, injections and other specimen collection per established policies and procedures as directed by the ProviderAdminister vaccines, immunizations and medications prescribed by the Provider; lab work may consist of throat cultures, hematocrits, and urinalysis, among othersEducate patients by providing information and instructions as directed by the provider; ensure patient's understanding of care instructions and wellness planRepresent the clinic in a friendly, professional manner; treat all customers, internal and external, in a courteous and cooperative mannerParticipate in team activities, team meetings and professional development activitiesDemonstrate and embody TGH Urgent Care powered by Fast Track's mission and core valuesComply with all HIPAA rules, regulations, and guidelines regarding patient confidentiality as well as follow all principles of medical ethicsComplete required trainingPerform other duties as assignedJob RequirementsStrong patient focus with an ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, collaboration and partnerships, as well as ensuring positive patient, team member and provider experiencesEffectively manages own time, conflicting priorities, self, composure, and professional development; self-motivated and self-starter with ability to work independently with limited supervisionAbility to work effectively in a fast-paced environment with demonstrated ability to juggle competing priorities and demands from a variety of individualsAbility to work effectively with sensitive and confidential material and in sometimes emotionally challenging situationsAbility to cross train between front office and mid office responsibilities as needed to ensure a high functioning clinicEffectively act as a liaison between patients and ProvidersAbility to follow established office routines and organizational policiesEducation and Qualification RequirementsHigh School Diploma or equivalentActive CPR/BLS certificationActive Medical Assistant certificationExperience with EPIC, preferredWork EnvironmentThis position operates on-site in a professional medical environmentConsistent use of technology platforms throughout shift to complete assigned work tasksAbility to move supplies and office equipment (up to 20 lbs.)Work Schedule and TravelTypical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1x 6-hour shift within designated RegionEvery other weekend shift, Saturday and Sunday, requiredReliable transportation requiredMileage reimbursement available for eligible business travelMay require traveling to clinics outside assigned Region during trainingOvertime hour availability based on patient volume and clinic needAbout the OrganizationTampa General Hospital and Fast Track Urgent Care have partnered together to create unique clinics for patients to receive compassionate and knowledgeable treatment. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. The company culture has a strong focus on patients and the quality of service provided. We're here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback. You'd be a great fit for TGH Urgent Care powered by Fast Track if you have a positive attitude, are team oriented, and are committed to providing exceptional service to the medical needs of our community.As part of the hiring process a background check and drug screen will need to be successfully completed.Our organization is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.