KNOWLEDGE MANAGEMENT SPECIALIST

Duties

Employs functional and programmatic knowledge to define and refine and update the KM organization structure.

Maintains and draws on lessons learned to refines guidance materials to facilitate optimal use of KM assets to support CTMO's information management objectives and overall operations to include assurance or Records Management Requirements.

Leverages functional expertise and programmatic knowledge to identify cognizant decision-makers guaranteeing time sensitive requests are prioritized appropriately with Senior Leadership.

Highlights issues where problems are persistent and additional resources may be required for leadership's attention, along with proposed corrective courses of action.

Assumes personal responsibility for facilitating high-priority and time-sensitive taskers, as assigned.

Works with supporting system administration SMEs to perform continuing assessments of KM tool and asset utilization.

Develops multi-modal ways to meet such needs using combinations of standards, business processes, and technology tools.

Monitors implementation solution benefits and captures key measures of success to assess the extent to which anticipated benefits are realized and makes recommendations for further refinements as indicated.