ASSISTANT STORE MANAGER

Assistant Store Manager

The Assistant Store Manager supports the Store Manager in overseeing all aspects of store operations with the primary goal of preparing for a future role as a Store Manager. This role involves managing daily store functions, ensuring high standards of customer service, and learning key managerial skills necessary for store management.

Key Responsibilities:

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Establish daily work assignments and priorities for store associates.
• Ensure that the reporting and investigation of customer and employee injuries are handled properly.
• Consistently reacts to performance issues with corrective action.
• Assists with stocking of product and facing of the store.
• Manage front-end operations (monitoring customer flow, opening registers as needed, and managing breaks/lunches)
• Perform basic housekeeping duties. (sweeping, mopping, sanitizing, etc.)
• Operates manual and electric (18+ years old) pallet jack.
• Receives and unloads truck deliveries.
• Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
• Manage upkeep and condition of all equipment, fixtures, etc. on premises.
• Maintain knowledge of total store operations.
• Ensures appropriate merchandise stock levels, adjacently and presentations, signage, and assortment in all departments; ensures sales floor is presentable and well stocked.
• Ensures compliance with all policies and procedures through regular store walks and meeting with dept. heads.
• May assist store manager with recruitment, new hire training/onboarding, etc.
• Conduct performance evaluations and terminations.
• Create schedules for associates assigned by Store Manager.
• Oversee cash office operations.
• Process weekly timecard approvals and review associates' timecards daily.
• Maintain accurate records and documentation.
• Assist with grocery dept. ordering and other departments as needed.
• Assists in carryout and cashier duties when needed.
• Any other responsibilities assigned by manager.

Work Environment:

• May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust, and humidity.
• Fast paced retail environment.

Supervisory/Managerial Responsibility:

• All employees except the store manager.
• Responsible for interviews, onboarding, training, terminations, and performance evaluations.

Physical Requirements:

• Moves, lifts, and carries merchandise and supplies weighing less than or equal to 50 pounds without assistance.
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting with or without bearing weight. Occasionally requires to climb and/or crawl.
• Stands or walks continuously throughout the shift.

Qualifications & Other Job Requirements:

• Previous experience in a retail or grocery environment required.
• Ability to work a flexible schedule including evenings, weekends, and holidays as needed.
• Must have knowledge of basic computer skills.
• Minimum age requirement = 18 years old.