Legal Coordinator

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high‑quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits and professional development and advancement opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities This position supports senior bank and department management to be compliant with bank and investor guidelines with portfolio and investor mortgage loans, by conducting legal servicing (foreclosure and bankruptcy) functions. Supports CRES management in conducting legal servicing functions to protect bank and investor collateral, including: Foreclosure: from referral to sale/auction Bankruptcy: from filing/proof of claim to discharge/dismissal Administrative: from investor to protective advance workflows Insurance claims: from mortgage guarantee to total loss claims Legal servicing requests Develops, maintains, and administers policies and procedures established by the bank, investor, and/or regulatory agencies Collaborates with all CRES staff to ensure borrowers are properly addressed regarding: Remedying foreclosure actions Handling bankruptcy accounts Home retention (collections and loss mitigation) staff for: Deed‑in‑lieu of foreclosures Short sales Other departments and branches to improve or develop effective practices, address needs and expand on opportunities Investors as applicable for secondary market accounts Performs all collection and servicing staff duties as needed Other duties as assigned Maintains proficient knowledge of, and demonstrates ongoing compliance with, all laws and regulations applicable to this position, ensures adherence to policies, procedures and internal controls, and meets training requirements in a timely manner Ancillary Duties: As an integral member of the CRES Department, this position also assists the Consumer Real Estate Servicing Department and the Bank in achieving their annual goals. Qualifications Bachelor's Degree or equivalent specialized training and work experience required All applicants must be at least 18 years of age Proficient knowledge of and compliance with all laws, regulations, policies, procedures and internal controls relevant to this position Ability to perform all collection and servicing staff duties as needed Willingness to undertake other duties as assigned and assist the CRES Department in achieving annual goals #J-18808-Ljbffr Community Financial System, Inc.