Director - Operations

Reports To: Sr. Exec. Director, Operations

Duty Days: 238 Days
Wage/Hour Status: Exempt

Pay Grade: B09

Revised 10/26

Qualifications:

Bachelor's degree or equivalent education and relevant experience may be considered in accordance with district requirements


Minimum of five (5) years of supervisory and management experience


Public school district or public-sector experience preferred


Knowledge of custodial methods, cleaning standards, floor care, sanitation practices, equipment and chemical safety


Knowledge of personnel management, procurement procedures, and operational planning


Strong leadership, communication, problem-solving, organizational and interpersonal skills


Ability to manage competing priorities, address escalated concerns and make sound decisions in a fast-paced operational environment


Organize and direct operations personnel and related projects


Ability to communicate effectively and professionally with the public, establish and maintain positive working relationships with auxiliary personnel, teachers, campus administrators, and other district staff


Ability to collaborate across departments, respond to concerns in a timely manner, and promote effective communication, teamwork, and customer service

Primary Purpose:

Provide leadership, direction and oversight for the district's custodial operations to ensure that schools, administrative buildings, and support facilities are maintained in a clean, sanitary, safe, and welcoming condition. Establish and monitor district-wide custodial standards, operational procedures, staffing models, performance expectations, and quality assurance to promote efficient use of personnel, equipment and supplies while supporting the educational environment and department's operational goals.

Major Duties and Responsibilities:

1. Direct and oversee a continuous district-wide program of custodial services to ensure facilities are maintained in a clean, sanitary, safe, and presentable condition.
2. Assist in annual budget preparation for equipment, supplies, and contracted services for the custodial operations department.
3. Develop specifications and make recommendations for the procurement of custodial supplies, equipment, and contracted services in accordance with district purchasing procedures.
4. Oversee the recruitment, screening, interviewing, selection, and hiring of custodial operations personnel.
5. Assign and reassign personnel, recommend transfers, provide employee counseling and recommend disciplinary action or termination of operation employees.
6. Review and approve campus requisitions for custodial supplies and equipment.
7. Ensure accurate and timely submission of payroll information for all personnel under the department's supervision, including overtime and attendance documentation.
8. Establish and maintain accurate, organized, and current departmental records, reports, and personnel documentation.
9. Directing the activities of personnel under their supervision and providing counseling and assistance as needed.
10. Direct and oversee the district-wide carpet cleaning program, including the coordination of cleaning schedules and service requirements.
11. Establish and maintain effective working relationships with departmental managers, campus administrators, district personnel, and other stakeholders.
12. Ensure compliance with district policies, administrative regulations, departmental procedures, and professional standards. Promote an environment of integrity, accountability, professionalism, and exemplary employee conduct.
13. Conduct annual performance evaluations for personnel under direct supervisor, establish performance expectations, document results, and implement improvement measures as appropriate.
14. Develop, coordinate, and administer training programs for all operations personnel.
15. Plan, coordinate, and administer periodic departmental meetings to communicate operational priorities, changes, performance, expectations, and promote teamwork and continuous improvements.
16. Coordinate with Facility Rentals Department to ensure appropriate custodial staffing for campus and district events, and external facility rentals.
17. Maintain district-wide waste management services through approved vendors, including maintenance of trash and recycling dumpsters at campuses, and coordinate roll-off dumpster services, as needed.

Equipment Used:

Personal computer, printer, copier, and calculator.


Working Conditions:

Frequent district wide travel; occasional prolonged and irregular hours; work indoors and outdoors to conduct on-site inspections of all maintenance facilities and construction projects.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.