Production Quality Engineer

Job Req ID: 29342About Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:Our Production team is seeking a Production Quality Engineer to drive quality excellence across the product lifecycle, with a strong emphasis on L11 component quality and rack-level systems. This role focuses on collecting and analyzing quality metrics to deliver actionable design feedback for manufacturing, lead product quality improvement initiatives, and provide post-sales product quality and service support to maximize customer satisfaction.The Production Quality Engineer will be primarily responsible for quality functions covering supply chain and incoming quality, in-house manufacturing quality, product reliability, and performance. A key focus will be working closely with suppliers to identify, drive root cause analysis, and implement effective Corrective and Preventive Actions (CAPA) for quality issues related to rack-level components and other critical parts. The individual will collaborate with senior management of global production operations to establish quality-focused teams, mandate standard practices of quality principles, and provide oversight across all global operations sites and cross-functional departments.Essential Duties and Responsibilities:Includes the following essential duties and responsibilities (other duties may also be assigned):Monitor, review and control of key components (Memory, Storage, CPU, GPU) quality/reliability at customer sideManage our quality control procedure to improve company’s product qualitySupport and coordinate with LAB and other engineering teams to improve our screen-ability of key components errorsTake ownership provide feedback and take initiative to drive to improve supplier quality managementRecommends changes or other action as appropriate for key components quality controlWork with cross-functional teams and take initiative to set quality standards for new product or customerTake action to investigate key components related quality concerns addressed by customers, work, and provide constructive suggestions to customer direct supporting teamIn-depth knowledge on maintaining the quality of the product from the sourcing to shipment processNote: This position requires regular in-office attendance at our San Jose, CA headquarters. The successful candidate is expected to be present during standard working hours for collaboration, team meetings, training sessions, and on-site activities.Qualifications:Bachelor’s degree in engineering, business, or equivalent experiences4+ years of experience in leading cross-functional teams in corporate environment, with solid product promotion experiences in hardware components preferredPrior technical marketing experiences in ODM/OEM projects preferredAbility to engage with both vendor and clients, creating business opportunity through ecosystem partnership is a plusStrong analytical, marketing and project management skills - a drive for results and a history of successful execution on projects is a plusStrong communication (both verbal and written) and presentation skillsTechnical hands-on experiences on key components (Memory, Storage, CPU, GPU) qualification or application engineering experienceUnderstanding in the key features of server and key components, with in-depth knowledge about its marketHighly organized, detail-oriented and possessing a high level of integrityTeam player that works well in collaborative situationsPhysical Requirements and Work Conditions:The physical demands and work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:Able to stand, sit, walk, bend, stoop, reach, lift, and carry items.Perform tasks that require standing and walking for long periods up to entire shift. Lift, carry, push and pull in an excess of 25lb and up to 40lbs. Able to utilize a "buddy system" for moving objects more than 50 lbs. (For applicable positions: Must be able to operate pallet jack and forklift efficiently and safely.)Must be able to wear safety shoes, earmuffs or other required PPE as needed.Primarily works indoors with controlled climate conditions.​​​​​​​Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.Salary Range $75,000 - $138,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.