Learning Associate

Monthly Pay: $3,721 - $5,558 USD per month

This role sits within a learning team guided by a learning team lead and supports organized, useful learning experiences for employees and internal partners. The Learning Associate works directly with learners, subject matter contacts, facilitators, and team members to coordinate learning requests, session details, and completion updates. By keeping learning materials, participant information, and activity updates clear and current, this role helps people access the knowledge they need to perform their work confidently. This is a fully remote, work from home position based in Louisiana, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Success in this entry-level role comes from careful follow-through, clear written updates, respectful learner support, and a willingness to learn established learning processes.

Job Responsibilities:

• Receive learning requests and learner questions through a shared inbox, scheduled sessions, and assigned tasks, then identify the appropriate next step using established guidance.
• Review requests for required participant details, course topics, session dates, and access needs, and enter accurate updates in a learning management system such as TalentLMS.
• Coordinate session invitations, learner reminders, and facilitator information through a scheduling and calendar tool such as Google Calendar.
• Maintain current course listings, session rosters, resource links, and completion status in the learning management system such as TalentLMS.
• Prepare standard learning materials, attendance lists, and session support items from approved templates for virtual learning activities.
• Respond to routine learner questions about course access, session participation, and available resources, using clear and helpful written communication.
• Route questions involving course content, access issues, or unusual learner needs to the learning team lead, facilitator, or designated subject matter contact.
• Send follow-up messages to learners and facilitators when required information, participation updates, or session confirmations are missing.
• Gather participant feedback after learning activities through a survey such as Typeform and share summarized themes with the learning team lead.
• Check assigned updates for accuracy, timely turnaround, complete notes, and appropriate follow-up before closing each task.

Qualifications:

• High school diploma or equivalent.
• No experience required, related experience preferred.
• Interest in adult learning, employee development, virtual learning activities, or educational support work.
• Familiarity with learning management system concepts and willingness to learn a learning management system such as TalentLMS.
• Ability to use a scheduling and calendar tool such as Google Calendar to coordinate invitations and session updates.
• Ability to use a survey such as Typeform to review participant responses and identify recurring feedback themes.
• Clear, professional written and verbal communication when assisting learners, facilitators, and internal partners.
• Ability to follow established instructions, organize competing requests, and protect private learner information.
• Reliable computer, high-speed internet, and a quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from a dedicated home workspace.
• Structured onboarding and training on the learning management system such as TalentLMS, the scheduling and calendar tool such as Google Calendar, and the survey such as Typeform.
• Regular check-ins with the learning team lead for guidance, feedback, and priority alignment.
• Opportunities to build skills in adult learning, virtual session support, learner assistance, and feedback review.

Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.