Freight Forwarder Assistant, Air Export Gateway

Freight Forwarder Assistant, Air Export Gateway Location: USA - Itasca, N Arlington Heights Rd Itasca, IL Division: Air & Sea Time Type: Full Time Summary A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast‑paced environment. Duties and Responsibilities Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists Enter shipment data into computer systems and ensure accurate record‑keeping Communicate with customers, carriers, and other third‑party service providers to coordinate and track shipments Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents Assist with billing and invoicing processes Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws Educational background / Work experience Prior experience in freight forwarding, logistics, or a related field is preferred Experience in air exports is highly desirable Skills & Competencies Mathematical Skills Ability to perform basic mathematical calculations, such as calculating costs and rates Other Skills Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast‑paced environment Function / Market & Industry Knowledge Knowledge of air freight logistics and customs regulations Understanding of trade laws and regulations Language skills Fluency in English is required Knowledge of additional languages is a plus Computer Literacy Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferredn At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Exceptions apply only in Montana, where termination requires just cause. For this position, the expected base pay range is $20.75 – $27.75 / Hourly . Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. Nearest Major Market Chicago #J-18808-Ljbffr DSV Air & Sea Inc.