Office Representative - State Farm Agent Team Member

Future Opening: Office Representative - State Farm Agent Team Member About the Mark Quinnell State Farm Insurance Agency: The Mark Quinnell State Farm Insurance Agency mission is to help people of Northfield, Minnesota and the surrounding area manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our success is built on shared values – quality service, strong relationships, and integrity. We focus on supporting community members with auto, home, and life insurance needs. About Mark Second-generation State Farm Agent, serving Northfield since 1986. Voted Best Insurance Agent and Best Insurance Agency in the Northfield News. Graduated from St. Olaf College and Northfield High School. Married with two adult children and three grandkids. Actively involved in local community, business, and service groups. Member of the Northfield Rotary Club – Past President. Member of the Northfield Chamber of Commerce. Member of the National Association of Insurance & Financial Advisors. Specializes in out-of-state insurance transfers. Nationally awarded by State Farm, including Crystal Excellence and Ambassador Club. About the Role We are seeking an outgoing, career-oriented professional to join our team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. What you’ll be doing: Provide prompt, accurate, and friendly customer service. Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Support State Farm office administration, technical, and computer systems management. What we’re looking for: Excellent communication skills – written, verbal, and listening. Self-motivated, detail oriented, and proactive at problem solving. People oriented and dedicated to customer service. Enthusiastic about the role that insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Property and Casualty Insurance license (must be able to obtain). Life and Health Insurance license (must be able to obtain). Excellent Microsoft Office computer and systems management. Dedicated team player. Enthusiasm to learn and grow. Compensation and Benefits The expected annual base salary range for this role is $50,000 - $65,000 with additional commission and bonus opportunities. Salary plus commission/bonus Hiring bonus 401(k) profit sharing plan Paid time off (vacation and sick days) Paid family leave Flexible hours Opportunity for advancement within State Farm Equal Opportunity Employer We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Questions? Contact Mark Quinnell at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr Markquinnell