Summer 2027 Internship- Transportation Service

Kunkel & Associates

Job Description

Description:

About Kunkel & Associates

Kunkel & Associates is a commercial insurance brokerage and consulting firm committed to providing quality service through professionalism and personalized attention for over 20 years.

Our team provides consultative solutions for transportation, property & casualty, and employee benefits needs. We continue to grow by bringing innovative advantages to our clients, including resource consulting, safety and loss control management, claims management, and more.

At Kunkel, we take pride in exceeding customer expectations within a unique working environment and uphold a culture that embraces hard work, balance, and fun .

Locations: Dubuque, Iowa (HQ- where internship is offered at); Madison, Wisconsin; Kansas City, Kansas
Hours: Monday–Thursday 8:00 AM–5:00 PM; Friday 8:00 AM–12:00 PM (flexible hours)

Position Summary

The Service Internship is designed for students eager to explore the client service and account management side of the insurance industry. Interns will provide hands-on support to our Client Service Representatives (CSRs) and Account Managers (AMs), assisting with projects and tasks that directly impact client satisfaction and team efficiency.

This internship provides a foundation in service operations, introducing interns to essential insurance processes without requiring them to master the entire AM role. You will gain exposure to real-world client service, industry tools, and professional collaboration in a supportive, growth-oriented environment.

What You’ll Do

Assist with policy and endorsement checking
Support in preparing proposals and renewal questionnaires
Process change requests and certificates of insurance under supervision
Support ASR/AM in reviewing loss runs and putting them into a loss summary
Review IFTAs and create IFTA Maps
Learn to manage reports, review motor vehicle records, and order loss runs
Shadow AMs and CSRs to understand how we service client accounts
Provide general administrative and project support to the service team

Requirements:

Working towards completion of BA or BS in Business, Marketing, Insurance, or related field
Strong Outlook, Word, and Excel skills
Excellent verbal and written communication skills
Excellent service orientation skills – a strong interest in helping clients and supporting teammates
Ability to work flexible hours with the capacity to work up to 40 hours per week, or part-time (Monday–Friday)

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Vacancy posted 29 days ago

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