Retail Stock Receiver & Customer Service Associate

Retail Stock Receiver & Customer Service AssociateWe're looking for a reliable, energetic team member to join our store. This dual-role position is central to how our store runs — you'll keep our shelves stocked, our stockroom organized, and our customers smiling. If you thrive on variety, take pride in a job done right, and enjoy working with people, this role is for you.Key ResponsibilitiesReceiving & InventoryReceive, verify, and process incoming shipments against purchase orders and packing slipsInspect deliveries for accuracy, damage, and discrepancies; report and document any issuesUnpack, label, and organize merchandise for the sales floor or stockroomStock shelves, displays, and fixtures according to planograms and store standardsPerform regular inventory counts and assist with cycle counts and annual inventory auditsMaintain a clean, safe, and organized stockroom and receiving areaOperate pallet jacks, hand trucks, and other receiving equipment safelyCommunicate low-stock levels and product needs to managementCustomer ServiceGreet and assist customers in a friendly, professional mannerAnswer product questions and help customers locate merchandiseProcess sales transactions accurately using the POS system, including cash, card, and returnsHandle customer concerns and complaints with patience and a solutions-focused attitudeMaintain a clean, well-merchandised sales floor during customer-facing shiftsAssist with floor moves, markdowns, and promotional setups as neededQualificationsRequired:High school diploma or GEDAbility to lift and carry up to 50 lbs repeatedly and stand for extended periodsBasic math skills and attention to detail for shipment verification and cash handlingDependable, punctual, and able to work a flexible schedule including weekends and holidaysStrong communication skills and a positive, team-oriented attitudePreferred:1+ year of experience in retail, warehouse, or receiving environmentsFamiliarity with inventory management systems or POS softwareExperience operating pallet jacks or other warehouse equipment (certification a plus)Bilingual a plusWork EnvironmentThis position involves both stockroom and sales floor work. You can expect a fast-paced environment with frequent lifting, bending, and standing. Stockroom areas may be temperature-variable. Retail hours apply, including evenings, weekends, and peak season availability.Compensation & BenefitsCompetitive hourly wage based on experienceEmployee discountPaid time off (full-time positions)Health, dental and vision benefits available (full-time positions)Opportunities for advancement into supervisory roles