Senior Product Manager - AI

Bentley Systems Location: Hybrid or office-based, Quebec City, Canada or Toronto, Ontario. Position Summary As a Senior Product Manager in the Bentley Infrastructure Cloud group, you will be part of a dedicated team responsible for providing a next generation Connected Data Environment for global infrastructure engineering projects. Your role is crucial in enhancing the productivity of users of our software through the integration of cutting‑edge technology, digital twin capabilities, and improving the overall user experience. You will play a pivotal role in defining the AI strategy and roadmap, defining business cases and monetisation schemes for AI solutions. You will actively collaborate within the Bentley Infrastructure Cloud team and with other Bentley product organisations such as Open Applications and platform teams. Success in this role means driving AI adoption, listening to users’ needs and concerns about AI, leading cross‑functional teams to develop and deliver innovative features that meet the needs of our users, and ensuring their data and IP are safeguarded. We are looking for someone who has previous experience in managing software products with a demonstrated history of creating and implementing successful strategies. You should be excited by new technologies and knowledgeable about AI, especially generative AI, copilots and assistants, LLMs and LLM evaluation (LLMOps), Model Context Protocol (MCP), and agent‑to‑agent communication in multi‑agent workflows. Your role requires balancing strategic planning and agile iteration. You should be enthusiastic, have a growth mindset, and be comfortable working with empowered product teams. Responsibilities Develop strategies and roadmaps to enhance the Bentley Infrastructure Cloud portfolio, focusing on integrating AI functionalities in Bentley’s Cloud solutions. Survey existing APIs available in Bentley products, identify opportunities for new APIs and tools, and plan how to instrument them, govern their usage by AI agents, and monetize them. Develop strategies for interactions through the Model Context Protocol between Bentley’s cloud solutions and embedded copilots and with user‑developed generative AI solutions. Perform internal and external research to understand developer and user needs, along with industry trends, to improve our products and AI strategy. Define strategic business outcomes and establish quarterly Objectives and Key Results (OKRs) to align development with Bentley’s product and technology goals. Proactively manage and communicate OKRs and plans with stakeholders, leadership, and senior management transparently. Lead discoveries to develop innovative platform capabilities through experimentation to exceed developer and user expectations. Work closely with UX designers, developers, and other product team members to execute the Bentley Infrastructure Cloud strategy. Monitor performance using Key Performance Indicators (KPIs) to ensure ongoing enhancement. Build and sustain relationships with teams inside and outside the Bentley Infrastructure Cloud group for relevant capability development. Qualifications Minimum of 8 years of professional experience in B2B software product management, with PM experience in AI‑enhanced products, including generative AI, highly desirable. Track record of managing cross‑functional initiatives with high organisational visibility. Extensive knowledge of product management practices. Proven ability to build and lead high‑performing, empowered teams in dynamic environments. Advanced degree in Business, Computer Sciences, or a related field. Technical proficiency to collaborate effectively with engineering teams and define product specifications. Passion for understanding and meeting the needs of developers and internal customers. Comfortable with ambiguity and adept at evolving ideas from conception to successful launch. Skill in balancing strategic product vision with hands‑on operational management. Exceptional communication skills, capable of presenting complex concepts and strategies to a diverse audience. Solid understanding of digital twin technologies, AI/ML, and familiarity with Bentley Systems’ product portfolio and competitive landscape advantageous. What We Offer A great team and culture – please see our colleague video. An exciting career as an integral part of a world‑leading software company providing solutions for architecture, engineering, and construction – watch a short documentary about our beginnings. An attractive salary and benefits package. A commitment to inclusion, belonging, and colleague wellbeing through global initiatives and resource groups. A company dedicated to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. #J-18808-Ljbffr