Plumbing Service Technician

Plumbing Service TechnicianThe Plumbing Service Technician is responsible for diagnosing, repairing, and maintaining residential and light commercial plumbing systems. This role requires a customer-focused professional who can deliver high-quality service, clear communication, and reliable solutions across a variety of plumbing needs.The technician will work on a wide range of systems including water heaters, piping, drainage, and water treatment systems, ensuring safe and efficient operation. This position plays a key role in providing timely service and maintaining strong customer relationships through professionalism and technical expertise.Key ResponsibilitiesDiagnose and repair plumbing issues including leaks, clogs, low water pressure, and faulty fixtures.Install, service, and maintain plumbing systems such as water heaters (tank and tankless), sump pumps, piping, and fixtures.Perform inspections and troubleshooting of residential plumbing and water systems.Conduct drain cleaning, leak detection, and system repairs to restore proper functionality.Install and service systems such as water treatment units, gas piping, and main water lines.Communicate clearly with customers regarding issues, repair options, and recommended solutions.Maintain accurate service records, including work performed, materials used, and job notes.Ensure all work complies with local plumbing codes, safety standards, and best practices.Maintain a clean and organized jobsite and service vehicle.Provide excellent customer service with a focus on professionalism and reliability.Qualifications3+ years of experience as a Plumbing Service Technician or similar role.Strong knowledge of residential plumbing systems, fixtures, and equipment.Experience with troubleshooting, repair, and installation of plumbing systems.Ability to read and interpret basic plumbing diagrams and technical documentation.Strong problem-solving and diagnostic skills.Excellent communication and customer service skills.Valid driver's license with a clean driving record.Preferred QualificationsExperience with water treatment systems, gas piping, and leak detection technologies.Experience working with HVAC-related plumbing systems or mechanical equipment.Familiarity with service software or mobile field service tools.