Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Account Representative – Insurance Sales Mike Folkert State Farm | Jenison, MI

You May Be a Great Fit for Our Team If:

• You enjoy talking with people and building relationships. You’re comfortable starting conversations, asking good questions, and earning trust.
• You’re motivated by goals and earning potential. You like having clear expectations, working toward measurable results, and being rewarded for strong performance.
• You want to help people, not just sell to them. You listen first, identify what customers actually need, and help them make confident decisions about protecting their families and finances.
• You’re comfortable following up. You understand that not every customer buys during the first conversation, and you’re organized and persistent without being pushy.
• You take initiative. You'll have opportunities provided by the agency, but you also understand that successful salespeople create opportunities through consistent follow-up, referrals, and outbound activity. 
• You want to grow. You’re interested in developing your skills in insurance, sales, life insurance, and financial services while increasing your earning potential.

Location: 7653 Riverview Dr, Jenison, MI 49428

About Our Office

At Mike Folkert State Farm, we help individuals and families protect what they've worked hard to build and prepare for their future.

We believe great sales starts with listening. Our goal isn't simply to sell someone an insurance policy. We want to understand their situation, identify gaps and opportunities, explain their options clearly, and help them make decisions that are right for their family.

You'll be joining an established office where you won't be expected to generate every opportunity on your own. Our agency receives inbound calls, quote requests, and internet leads, while successful team members also create opportunities through referrals, consistent follow-up, outbound prospecting, and conversations with existing customers. 

For someone who is motivated, coachable, and willing to consistently work the opportunities available to them, this position offers significant earning and career-growth potential.

What You'll Do

Your primary responsibility will be helping our agency acquire new customers and deepen relationships with our existing customers.

In this role, you'll:

• Responding to inbound calls and quote requests from prospective customers.
• Working internet leads and following up consistently by phone, text, and email.
• Making outbound calls to create additional sales opportunities.
• Asking satisfied customers for referrals and following up with those introductions.
• Reviewing existing customer households and identifying opportunities to better protect them.
• Quoting and selling auto and home/property insurance .
• Identifying opportunities for life insurance and financial services based on customers' needs.
• Following up with prospects who aren't ready to make a decision during the first conversation.
• Building and maintaining an organized sales pipeline.
• Working toward individual and team production goals.
• Maintaining required licensing and following agency, State Farm, and regulatory requirements.