Receptionist

Receptionist Position at Hooves & Paws Pet Hospital

If you are looking to become part of a compassionate team dedicated to treating every patient with loving care, Hooves & Paws Pet Hospital in Aubrey, Texas, is ready for you. Since 2015, we have committed ourselves to providing comprehensive, full-service veterinary medicine, earning the community's trust, which is reflected in our excellent 4.8-star Google rating. We seek a dedicated professional who wants to succeed alongside teammates who view themselves as true partners in pet healthcare. At Hooves & Paws, we believe that when our teammates feel supported, they can do their best work for the animals we serve. We operate with a spirit of kindness and professionalism, ensuring that every member of the team contributes positively to the clinic's atmosphere. You will join a group dedicated not only to providing exceptional patient outcomes but also to staying current with the latest advances in veterinarian technology, offering you continuous opportunity to grow your skill set. You will have the opportunity to practice comprehensive, high-quality medicine spanning a wide range of services. Our facility is equipped to handle everything from foundational Wellness and Prevention to complex Advanced Care and Surgical Procedures. We also offer Testing & Diagnostics, Urgent Care services, and unique to our area, we provide essential Large Animal Veterinary services, giving you a diverse caseload and the chance to expand your clinical knowledge in a full-service environment. Aubrey, Texas, offers a supportive, community-focused environment where neighbors know each other and trust in local businesses. Located off U.S. 377, Hooves & Paws is situated perfectly to serve not only the local population but the surrounding regions. If you are looking for a welcoming environment where you can establish deep professional roots and become a valued fixture in a growing Texas town, Aubrey provides that ideal setting.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $15-$18 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.