Community Liaison

Community Liaison

The Community Liaison supports timely coordination and communication between the Judicial Branch of Arizona in Maricopa County and external system partners, including the Arizona Department of Child Safety (DCS) and community service providers.

This position serves as a dedicated point of contact to strengthen collaboration, improve information sharing, and assist in resolving system barriers that impact court-involved children and families. The Community Liaison helps monitor case status, verify information necessary for court readiness, and promote accurate and consistent communication across systems.

The role enhances transparency, reduces delays, and supports informed decision-making for the Judicial Bench and court programs. The position also assists in expanding service coordination efforts by facilitating trainings, supporting specialty court initiatives, and fostering strong working relationships between the Court, DCS, and community partners.

This position functions in a coordination and liaison capacity and does not assume case management authority or decision-making responsibilities assigned to external agencies. The role supports communication, collaboration, and information sharing to assist the Court in carrying out its judicial functions.

The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidence-based practices that improve the safety of our community and ensure the public's trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications :

• Bachelor's degree in Social Work, Psychology, Education, Public Administration, Criminal Justice, or a closely related field.

Other Requirements:

• Valid Arizona Driver License and reliable personal transportation.

Our Preferred Candidate Has:

• Two (2) years of professional experience working with dependency or delinquency court matters, child welfare systems, or family case management services.

Knowledge, Skills, and Abilities:

Knowledge of:

• Judicial Branch policies, procedures, and court operations.
• Arizona child welfare policies, procedures, and practices.
• Dependency and delinquency court processes.
• State and federal laws and regulations related to child welfare.
• Community resources and service systems supporting children and families.
• Professional English language usage, including grammar, spelling, and composition.

Skill in:

• Facilitating trainings, meetings, and public presentations.
• Communicating effectively both verbally and in writing with diverse audiences.
• Building and maintaining collaborative relationships with community partners and government agencies.
• Coordinating work across multiple systems and organizations.
• Creative problem-solving and innovation.
• Working collaboratively within loosely coupled or multidisciplinary organizations.
• Navigating communication across different organizations, systems, and cultures.
• Maintaining professionalism, tact, and appropriate decorum when addressing sensitive or complex matters.
• Managing time, priorities, and competing deadlines effectively.

Ability to:

• Facilitate high-conflict or sensitive discussions with professionalism, neutrality, and tact.
• Analyze complex situations and exercise sound judgment and decision-making.
• Establish and maintain effective working relationships with judicial officers, attorneys, court staff, partner agencies, and community providers.
• Manage multiple assignments, competing priorities, and shifting deadlines.
• Maintain confidentiality and handle sensitive information with discretion.
• Learn, interpret, and apply Judicial Branch and DCS policies, procedures, and practices.
• Adapt to changing circumstances and work effectively in a fast-paced environment.
• Identify system barriers and develop innovative, practical solutions that improve coordination and service delivery.
• Contribute creative ideas and support continuous improvement initiatives that enhance court processes and outcomes for children and families.

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Act as a liaison between the Judicial Branch of Arizona in Maricopa County, DCS, community providers, and partner entities to strengthen interagency communication and coordination.
• Serve as a primary point of contact with DCS and other entities to obtain timely case information when communication barriers arise and assist in resolving cross-system issues affecting case status.
• Identify communication challenges, service gaps, or system barriers and coordinate collaborative resolution efforts with DCS and community partners.
• Support specialty court, treatment court, and other court calendars and court proceedings through coordination of information, scheduling, and communication with internal and external partners.
• Coordinate, facilitate, and support joint trainings, cross-system meetings, professional development opportunities, and collaborative discussions.
• Assist with public-facing events, outreach activities, and educational initiatives in collaboration with the Judicial Branch Community Outreach Director.
• Participate in multidisciplinary case staffing processes to support service coordination.
• Facilitate and/or attend targeted problem-solving staffings and case coordination meetings to address complex or high-need cases.
• Use professional knowledge and experience to assist in resolving issues requiring advanced cross-system coordination.
• Develop and maintain working knowledge of community-based services, treatment resources, and supports available to court-involved children and families, and facilitate access to relevant information, resources, and referrals.
• Serve as an informational resource to judicial officers, attorneys, Court staff, DCS personnel, and community providers regarding court processes, service systems, and resource coordination.
• Collaborate closely with contracted treatment providers, Arizona Health Care Cost Containment System (AHCCCS) plan liaisons, DCS staff, and other partner agencies.
• Prepare, maintain, and distribute reports, case updates, correspondence, and related documentation for court review and operational needs.
• Complete and maintain electronic case documentation, tracking systems, and data reporting requirements.
• Assist in the development, implementation, and management of special projects, pilot initiatives, and programmatic activities supporting court priorities.
• Promote collaboration, innovation, and continuous improvement efforts that enhance Court operations and outcomes for children and families.
• Perform other related duties as assigned.

Working Conditions:

While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.