BOS Operations Manager - Fueling

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides G round H andling, C argo H andling, and P assenger S ervices to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

W e believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show Y ou C are, Do the Ri ght T hing s and Win as a T eam, and w e are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary

Responsible for day-to-day safe and efficient operation of into-plane and GSE fueling operations including activity scheduling, manpower planning, fuel quality audits, budgeting/forecasting, and performance management. The incumbent is also responsible for ensuring that customer service standards are met, and contract services are performed.

The expected salary is $85,000-$95,000 annually. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.  

Your activities

• Actively (through subordinate staff members) maintain a safe and efficient operation to effect operational efficiency and economy.
• Accountable for ensuring customer standards are met and contract services are performed.
• Ensures that company safety and health policies are enforced.
• Ensures that FAA, TSA, IATA, ATA, U.S. Customs, airport authority and Company rules and regulations are complied with.
• Ensures compliance with ATA 103 Fuel Quality Control Specification, NFPA 407 and FAR Part 139.321.
• Through subordinate staff members monitors time and attendance tracking and manages staff to reduce dependence on overtime.
• Liaise regularly with all customers, airport authority and governmental agency representatives.
• Coach/counsel, discipline employees who violate company policy.
• Confers with branch administrative personnel and reviews activity, operating and sales reports to determine adequacy of services or determines changes as required.
• Achieve location, employee and aircraft incident/accident KPIs.
• Achieve location on-time performance KPIs.
• Achieve location financial performance KPIs.

Your profile

• College Level Degree preferred
• Minimum of eight years into-plane experience, with five years in a management role required.
• Must have strong organizational skills, detailed oriented
• Ability to read, analyze and interpret general business periodicals, technical or operating procedures or government regulations, documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to solve practical problems and deal with a variety of abstract and concrete variables.
• Have a valid driver’s license
• Excellent oral and written communication skills
• Thorough knowledge and work experience with Windows Office programs including Word, Excel, Power point

What we offer  

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color , religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status .  

Visit our website at to learn more about Life at Swissport.  

Join Swissport today and be part of a team that connects the world of aviation!