Supply Chain Coordinator (ecommerce) - hybrid position

Job Description

Job Description

Full job description

The Supply Chain Coordinator is a highly organized, detail-oriented professional responsible for supporting product lifecycle management, product data administration, demand planning, procurement coordination, inventory availability, and logistic operations across SPS Commerce & company’s network of customers which all report directly to the Supply Chain Product Manager.

Responsibilities Overview

• must be able to commute, hybrid remote in Redondo Beach, CA 90278 (company will move to Fullerton/Walnut area in the fall)
• Assist with the communication between the customer services team and our US vendor.
• Responsible for ensuring the completeness of logistic clearance information and documents. Ensure the communication between our service providers and customers are completed in a timely manner.
• Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
• Coordinate and follow-up with our warehouse and 3PL warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
• Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.
• ensuring the accurate setup, maintenance, and management of product information within company's supply chain, inventory management, purchasing, and client-facing systems.
• Assists/supports new product launches, product transitions, pricing updates, inventory planning, vendor coordination, and product availability initiatives that directly impact operational execution and customer satisfaction.
• Be proactive and help management get ready for busy season

Qualifications

• Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
• Strong work ethic with team player mindset
• Excellent analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience & knowledge ecommerce operations and applications
• Proficient with Microsoft Office Suite or similar software
• SPS Commerce knowledge a plus
• Bilingual skills are a plus

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $26 - $36 hourly

Benefits:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance

Experience:

• Ecommerce
• Logistics: 1 year (Required)
• Products: 1 year (Required)

Ability to Commute:

• Hybrid remote in Redondo Beach, CA 90278 (company will move to Fullerton/Walnut area in the fall)